Press Ganey Careers

Binary Fountain™ is the leading provider of patient feedback management solutions designed specifically for healthcare in a single cloud-based platform. We have established ourselves as a market leader by addressing the most complex social business challenges in healthcare, and we aim to improve patient experience, reputation management and digital marketing solutions for healthcare enterprises through a holistic approach. Our solutions suite is built around our proprietary healthcare-centric Natural Language Processing engine that mines patient feedback and commentary harvested from a growing number of sources – including surveys, social media and online review sites. Our products are designed for large healthcare enterprises, hospitals, ACOs, group practices, and individual physicians. Our integrated approach is highly differentiated as a comprehensive platform to monitor and understand patient feedback, and engage with patients through campaigns and publishing features.