Account Executive - North America

What you’ll do:

Navigate product - and sales related inquiries - Demo webinar sign-ups, product sign-ups (PQL), book a demo (custom)
help remove any technical barrier for the prospect to increase engagement with the software — educate the users on the nuances of the product to unlock value
Drive engagement with prospects and customers through - webinars, email support, demo calls
Upon activation, perform group onboarding consultations to increase user adoption to go-live and start processing
Build relationships and rapport with users and customers, be their go-to-person for anything technical related queries
Collaborate with sales engineers for complex use-cases and with product and engineering teams to provide feedback that shall help optimize the customer experience
Develop strong sales and product knowledge

Who you are:

3+ years of experience in client facing roles
Good problem solving skills — ability to simplify complex problems and provide solution to the customers
Curious by nature and bring a growth mindset to work every day
Detail oriented, organized, and empathetic by nature and are willing to step into

Qualifications

Bachelor's degree 4-7 years of business experience
Strong written and verbal communication skills
Strong organizational skills
Proficiency in Microsoft Office
Ability to harness financial data to inform decisions