AI Operations Manager

Tower Research Capital is a leading quantitative trading firm founded in 1998.
Tower has built its business on a high-performance platform and independent
trading teams. We have a 25+ year track record of innovation and a reputation
for discovering unique market opportunities.

Tower is home to some of the world’s best systematic trading and engineering
talent. We empower portfolio managers to build their teams and strategies
independently while providing the economies of scale that come from a large,
global organization. 

Engineers thrive at Tower while developing electronic trading infrastructure at
a world class level. Our engineers solve challenging problems in the realms of
low-latency programming, FPGA technology, hardware acceleration and machine
learning. Our ongoing investment in top engineering talent and technology
ensures our platform remains unmatched in terms of functionality, scalability
and performance.

At Tower, every employee plays a role in our success. Our Business Support teams
are essential to building and maintaining the platform that powers everything we
do — combining market access, data, compute, and research infrastructure with
risk management, compliance, and a full suite of business services. Our Business
Support teams enable our trading and engineering teams to perform at their best.

At Tower, employees will find a stimulating, results-oriented environment where
highly intelligent and motivated colleagues inspire each other to reach their
greatest potential.

As an AI Operations Manager within our Core AI and Machine Learning Group, you
will be responsible for governing, tracking, and increasing the overall
financial effectiveness of the AI platforms, LLMs (internal and external), and
AI software used at Tower Research Capital. This role will focus on cost
management, cross-platform attribution, and optimization, and in it, you will be
responsible for internal token management, attribution, consolidation,
reporting, controls, and governance. 
You will report directly to the Global Head of Core AI & ML

KEY RESPONSIBILITIES

* Designing and managing the firm’s token management, cost attribution, and
chargeback processes; implementing robust tracking and tagging across AI
platforms, tools, and usage.
* Defining and implementing AI cost strategies and governance policies aligned
with business objectives, including monitoring token-based pricing trends and
managing project-level budgets and costs.
* Developing and analyzing comprehensive financial reports to track AI spend,
usage metrics, and cost optimization opportunities; communicating insights to
senior stakeholders across Trading and Engineering.
* Collaborating with and supporting internal stakeholders to drive
cost-efficiency use cases, ensuring optimal utilization of AI tools without
financial leakage.
* Collaborating with global AI platforms, providers, and enterprise vendors to
review and negotiate contracts, including commercials, usage-based pricing,
and committed-use discounts in partnership with Enterprise and Procurement
teams.
* Monitoring, troubleshooting, and leading optimization efforts across AI
consumption (internal and external LLMs), including model routing and prompt
optimization strategies; supporting regional teams for L1 operations and
acting as the escalation point for major AI-related incidents.

QUALIFICATIONS

* Experience in technology cost management, including cost tracking, reporting
to stakeholders, cross-platform cost management, and granular cost
attribution
* Expertise in AI pricing models, including tokens as a unit of measure,
context window weighting, provisioned throughput, and usage-based pricing
structures
* Experience with AI tools and platforms, including day-to-day usage and
leveraging them for data analytics and operational efficiency
* Knowledge of optimizing cost structures and providing alternative contracting
strategies to minimize financial leakage across internal and external LLMs
* Strong problem-solving, strategic thinking, and data-driven decision-making
skills, with attention to detail and the ability to manage multiple
priorities independently and collaboratively in high-pressure environments
* A background in top buy-side institutions (hedge funds, prop trading firms),
with the ability to act as a reliable and dependable partner to internal
teams, senior stakeholders, and external counterparties

PREFERRED QUALIFICATIONS

* Familiarity with specific AI providers and enterprise tools such as OpenAI,
Anthropic,
AWS Bedrock, and Cursor
* Technical familiarity with AI orchestration frameworks and platforms,
specifically
LangChain and LangGraph, and their respective impact on resource consumption
* Familiarity with AI observability and inventory systems such as LangSmith,
Langfuse,
or Helicone, and cloud-billing platforms such as AWS Cost Explorer

Tower’s headquarters are in the historic Equitable Building, right in the heart
of NYC’s Financial District and our impact is global, with over a dozen offices
around the world. 

At Tower, we believe work should be both challenging and enjoyable. That is why
we foster a culture where smart, driven people thrive – without the egos. Our
open concept workplace, casual dress code, and well-stocked kitchens reflect the
value we place on a friendly, collaborative environment where everyone is
respected, and great ideas win.

Our benefits include:

* Generous paid time off policies
* Savings plans and other financial wellness tools available in each region
* Hybrid working opportunities
* Free breakfast, lunch, and snacks daily 
* In-office wellness experiences and reimbursement for select wellness expenses
(e.g., gym, personal training and more) 
* Company-sponsored sports teams and fitness events (JPM Corporate Challenge,
Cycle for Survival, Wall Street Rides FAR and more)
* Volunteer opportunities and charitable giving 
* Social events, happy hours, treats, and celebrations throughout the year
* Workshops and continuous learning opportunities

At Tower, you’ll find a collaborative and welcoming culture, a diverse team and
a workplace that values both performance and enjoyment. No unnecessary
hierarchy. No ego. Just great people doing great work – together.

Tower Research Capital is an equal opportunity employer.