Analyst - Quality Assurance - IN

Job Description

The Analyst will be performing Quality Assurance review on eDiscovery data processes.

Responsibilities

Responsible for applying and monitoring quality controls across eDiscovery Operations
Document, track and report on quality of work performed by Operational teams
Ensure that standardised procedures and workflows are followed for all activities
Validate and deliver quality results from multi-cultural and different time zones teams
Proactive communication of any potential risk points
Manage timely completion of multiple requests including adjusting and reprioritising work requests according to changing circumstances and needs
Report and analyze quality trends

Assists in the development of systematic approaches for assuring high quality services

Qualifications

B.E./B. Tech./MCA 0-1 Years in E Discovery tools (Relativity)
Previous experience in a Quality Assurance role
Thorough understanding of Microsoft Windows and the Microsoft Office Suite of products
Excellent verbal and written communication skills; Excellent analytical and organizational skills
Strong interpersonal and communication skills
Ability to multi-task and work multiple projects in a fast paced & dynamic company environment
Accountability, ownership and commitment to quality
An independent worker who will take the initiative to ensure goals are met.
24/7 company with rotational shifts
Time management skills/Proven ability to meet deadlines.

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