Apprentice - Operations

Startek · Bhopal, Madhya Pradesh, India

Full-time · Entry level · Posted 16 days ago

In a world where customers consistently interact with your brand across multiple
channels-including digital and social-we at Startek value our ability to
effectively garner those interactions and CX insights, analysing, unlocking, and
providing intelligence that drives digital transformation and further revenues
for you, our client.

Put simply: we break down the complexity of your customer lifecycle and help
your customers build and sustain emotional connections with your brand.

Our tech-enabled and Human assisted digital solutions build both on your CX
requirements and our business transformation expertise and willingness to
consistently pivot, innovate, and take advantage of new digital technologies.

It’s a robust approach. We’ve partnered with global brands for over 3 decades
now -working with them across their consumer value chain and providing new age
customer experience solutions and insights that are helping them define and
reach their target audiences with greater efficiency and better value for every
dollar spent.

Our partnerships have always been about more than building emotional connections
with customers; they are about using artificial intelligence, omnichannel
orchestration and providing CX insights & technologies, that has the power for
digital transformation We do this across 46 locations in 13 countries, with over
40,000 employees managing almost half a billion customer interactions every year
for over 150 clients in different industries.

*** DISCLAIMER***

With the increase of remote positions since COVID, many companies have seen an
increase in false representation recruiters and offering fraudulent
positions/pay rates that do not exist.

These messages are from anonymous sources and crafted to appear as they are
being sent from Startek recruiters.  All communication from Startek will have an
email address from  “startek.com”. 

Additionally, a scam message can request funds or other personal information
prior to the offer letter being released.  This is not a standard operating
procedure for Startek to be employed with the organization.

Startek is not responsible for any fraudulent representing the company.

 

At STARTEK, we believe the most important customer engagement is the one that
happens next.  And that’s where you come in!  We’re looking for customer support
representatives who are true engagement specialists – skilled at engaging in
meaningful interactions that make our clients’ customers say “WOW!”  In this
role, you’ll be responsible for supporting customers through live chats as well
as troubleshooting issues with their specific wireless internet products and
services.  Most importantly, you’ll have the opportunity to make a difference,
every day, in the lives of our clients’ customers.  In return, we offer a
competitive compensation package, great benefits, a fun, and friendly atmosphere
and so much more!  If you’re positive, energetic, and ready to engage, apply now
for immediate consideration.

Sign up to apply