Assistant Manager

DHL Supply Chain · Tamil Nadu, India

Full-time · Senior · Posted 1 month ago

Key Responsibilities:

Support start‑up projects by ensuring adherence to Pre Go‑Live Quality Checklists.
Deliver Quality‑related training programs to site teams.
Review Self-Assessments and manage CAPA actions, ensuring timely closure of pending CAPAs.
Provide support and coordination during external and customer audits.
Monitor Service Quality Metrics, conduct investigations, and drive corrective actions.
Oversee regulatory and trade compliance requirements, including monitoring completion of mandatory online trainings.
Assist Country Leadership in ensuring QRA compliance across assigned sites.
Support Trade Compliance and Customs Operations initiatives for designated locations

Experience:

Operational experience of the Supply Chain or similar process industry (egManufacturing, activity involving shopfloor labour processes)
3-5 years of management/supervisory responsibility
Experience in leading non-specialists in technical and regulatory applications

Skills and Competencies:

Credible with Operations staff in Gemba and Coaching activity
Experience and working knowledge of Quality Assurance principles and methodology
Experience conducting/leading successful acquisition of certifications and accreditations (e.g. ISO) in organization and subsequent management of a quality system
Functional expertise in other areas such as project work, development, change management etc. is preferred
Experience conducting/leading successful acquisition of certifications and accreditations (e.g. ISO) in organization and subsequent management of a quality system

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