Assistant Manager - Operations - Economic Zones - Chennai

ROLES & RESPONSIBILITIES 

Job Purpose/Objective

Responsible for ensuring the warehouse operates at peak efficiency in multi
shift Operation, by determining product handling and storage requirements,
equipment utilization, inventory management, Gate In/Out processes, TAT
Adherence, OTR and OTD in shipping with customer satisfaction. Focusing HSE in
each Operational Tasks.

Key responsibilities 

* Supervise daily activities of the warehouse/ yard operations, including
quality assurance, inventory control, space management, logistics, floor
productivity, shipping, and customer service 

* Train and manage a warehouse team to solve day-to-day operational issues and
reach short- and long-term performance goals 

* Review and prepare workflow, manning and space requirements, equipment
layout, and action plans while ensuring productivity, quality and customer
service standards are met. 

* Managing Shift roster Keeping track of Shift Attendance and effective
Manpower Planning.

* Work Load Levelling and Lobur Productivity

* Manpower Productivity and Adherence on Inbound / Outbound TAT

* Understanding the Multi customer KPI’s and SLA’s and ensuring the
Deliverables to Meet the same.

* Ensuring the Inventory Controls including cycle count, Perpetual Inventory
and Maintaining with Zero Inventory Variance and coordinating for Internal
and External Stock audit for with Zero Non-compliance.

* Ensuring timely updating of Operating Systems (WMS etc.) 

* Schedule and oversee warehouse team to meet the demands of the customer and
manage the flow and quality of work to maximize efficiency and minimize
overtime 

* Meet regularly with operations leads to review, analyzing, and developing
actionable plans for productivity and loss prevention. 

* Ensuring timely data captures all the activities taking place in WH in
shift.  

* Coordination with different departments for timely completion of tasks
assigned 

* Ensuring the Documents Management and Responding and supporting in Audits.

QUALIFICATIONS & COMPETENCIES 

Skills and Competencies

* 8 -12 years of experience of handling Large size warehouses. (1.5 Lakh Sq ft
Plus) 

* Proven track record of Managing warehouses with multiple clients/Cargo
/Products/SKUs 

* Well versed with Modern Warehousing Practices- WMS (Homegrown or Oracle/SAP
etc. Based), Technology based Putaway & Picking 

* Experience of Handling Blue collard Manpower 

* Hands on experience of Picking/Packing activities 

* Analytical skills for Space optimisation, Process streamlining 

* Proven track record of cost optimisation, bringing efficiency into system. 

* Experience of coordinating with supporting departments like Transport, HR/IR
etc 

* Proven track record of managing cargo of high-performance organizations
similar like- FMCG. Telecom, Electronics, E-Commerce, 3PLs, etc 

* Good knowledge of MS Office/Emails is expected 

* Good written and oral communication skills are needed. 

Stakeholder 

Internal: HODs 

External: Customers

* Educational Qualification (min)

Post Graduation / Graduation/ Diploma 

* Preferred Certifications if any

Six Sigma certifications, WMS, WH Management courses and trainings are desirable

* Range/ Min no of years - of overall Experience required 

 

* Min no of years of Industry specific experience required, if any & the
industry type

8 – 12 years of experience of handling Large size warehouses. (1.5 Lakh Sq ft
Plus) 

8 years