Assistant Officer, Personal Banker, Consumer Banking Group

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you. Responsibilities Provide exceptional customer service and support to clients, ensuring their banking needs are met efficiently and effectively Proactively identify and address client's financial requirements, offering tailored solutions and products Maintain a thorough understanding of the bank's product offerings, policies, and procedures to provide accurate information to clients Collaborate with cross-functional teams to deliver seamless client experiences Contribute to the growth and development of the consumer banking portfolio by actively participating in client acquisition and retention initiatives Maintain accurate records and documentation related to client interactions and transactions Adhere to all relevant compliance and regulatory requirements Requirements Strong communication and interpersonal skills, with the ability to build rapport and effectively interact with clients Proficient in the use of relevant banking systems and software applications Excellent problem-solving and decision-making abilities Demonstrated track record of achieving sales and customer service targets Ability to work collaboratively in a team environment Commitment to providing exceptional customer service and maintaining the highest standards of professional conduct Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. Location: Hyderabad-DBIL Job: Relationship Management Schedule: Regular Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.