Associate - IT Portfolio Management

Why SoftwareOne?

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

The role

Do you use any tools or frameworks to track and manage licensing compliance effectively?
Are you able to balance risk mitigation with business flexibility in licensing decisions?
Do you have experience working with global teams to standardize licensing practices?
SoftwareOne is a global leader in cloud and software services. Join us in this ambitious role and become part of a team that thrives on delivering flawless solutions and outstanding service! At SoftwareOne, your expertise will help craft the future of cloud services and drive unparalleled success.
As an Associate – ITPM (Microsoft Licensing), you will support customers in managing and optimizing their Microsoft software licenses. You’ll help them understand entitlements, ensure compliance, reduce risks, and contribute to strategic licensing decisions — while collaborating closely with global teams and delivering high‑quality insights.
Key Responsibilities
Analyse licensing data and entitlement information
Execute tasks with accuracy, quality, and within defined SLAs
Coordinate workload allocation within project teams. Conduct quality reviews and support team coaching
Prepare and deliver customer‑ready presentations and reports
Participate in domain mentorship and skill-building initiatives
Work with SAM/ITAM tools (e.g., MAP, Snow, Flexera, ServiceNow)
Act as SPOC for subsidiaries on xDC service delivery
Support project execution alongside Team Leads

What we need to see from you

Experience in Microsoft & IBM licensing or compliance
Understanding of asset management and ITIL concepts
Strong analytical, methodical, and communication skills
Ability to manage tasks in a structured, quality‑driven manner
Flexibility to work in shifts
Experience with SAM tools (preferred)

Job Function

Services
Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.
Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.