ASSOCIATE TRAINING COORDINATOR - II

Job Summary

Hiring Freshers | Associate Training Coordinator | NIIT

Job Overview

NIIT is hiring Freshers for the role of Training Coordinator to support global training operations across EMEA, NAM, and APAC regions. This opportunity is ideal for recent graduates looking to start their career in training operations, customer support, and learning management.

Eligibility Criteria

Eligible Qualifications

B.A.

B.Com

BBA

BHM

B.Sc.

BCA

B.Tech (Mechanical / Biotech only)

PGDM

Distance P.G. candidates can apply

Not Eligible

BE

MCA

Required Skills

Excellent Written & Verbal Communication Skills
Basic Working Knowledge of Computers
Good understanding of Microsoft Excel
Comfortable working in rotational shifts (Day/Night)

Key Responsibilities

Provide 24*5 Training Administration support to global customers
Assist customers with training administration issues through email/support channels
Provide resolutions and training scheduling options
Gather and document issue-related information
Perform detailed case analysis and generate tickets in the system
Generate daily/weekly reports using Microsoft Excel
Perform training management activities on Learning Management Systems (LMS)

Additional Information

Freshers only
Rotational Day/Night Shifts
Night Shift Allowances will be provided
Both-side cab facility available with no deductions (subject to hiring zone eligibility)

Job Location- Gurgaon

Educational Qualification

Mandatory Any Graduate

Technical Skills

Mandatory Excellent MS-Office skills
Optional Diploma in Quality Management

Behavioural/Soft Skills

Mandatory 1) Be pro-active to understand the issue about the call /chat /email
Attention to details and has Analytical skills
Must have Voice , Email and Chat support Experience
Good communcation skills
Flexible to work in 24X5 environment.

Skills

Goal-oriented with a results-driven desire for success

Experience

Minimum Fresher
Maximum 1 year