Associate Transactions & Processing

Overview:

Founded in 1988 and headquartered in Atlanta, Georgia Trimont (www.trimont.com
[http://www.trimont.com/]) is a specialized global commercial real estate loan
services provider and partner for lenders seeking the infrastructure and
capabilities needed to make informed, effective decisions related to the
deployment, management and administration of commercial real estate secured
credit.

We do this with a team of 1100+ extraordinary Team Members who serve a global
client base from offices in Atlanta, Bengaluru, Charlotte, Dallas, Hyderabad,
Kansas City, London, New York and Sydney. We empower our skilled global teams by
equipping them with the necessary knowledge and advanced technology, as well as
fostering a culture driven by values. This approach helps our teams excel and
build meaningful client relationships, while providing the highest quality
service and feeling proud of the work they do.

Trimont is an innovative firm where visionary professionals come to learn, grow,
and thrive with colleagues driven by curiosity and collaboration.

Learn: We believe ongoing learning is critical and are focused on providing a
work environment where individuals can take ownership of their careers.

Grow: We work alongside the largest institutional lenders in the world,
overseeing the most significant projects in the industry. This unique
opportunity allows us to broaden our skillset and develop our abilities by
tackling some of the industry's most challenging and exciting endeavors.

Thrive: Our firm is a place where ethics and excellence meet to create an
experience that matches our capabilities. There are no limits to what you as an
individual, and we as an organization, can achieve together.

Job Summary: The delinquency management group's core responsibility is to
collect all outstanding monetary receivables, financial statements via email and
phone calls. The team’s responsibility is also to review the late charges and
setting up online access for borrowers. The team would make scripted phone calls
to borrowers to collect outstanding receivables and financials during the
initial stages of delinquency collection process (1-3 phone calls).

Responsibilities:

* The Analyst will be responsible for collecting financial statements and
monetary payments, setting up online access for the borrowers.
* The analyst is responsible to review the late charges and should be able to
make decision based on the loan scenario.
* Perform quality review of new hires, provide training, coaching and feedback
to ensure process knowledge is transferred. Conduct error analyses sessions
and be responsible for overall quality of work delivered by the process.
* Interpret the requests and complete within the stipulated timelines with
quality to maintain the process KPI.
* Communicate with the onshore team and implement process changes, contribute
to process improvement and best practice ideas in the team.
* Needs to handle borrower calls seamlessly and have the process knowledge
required to make calls.

Required Qualifications:

* Bachelor’s or master’s degree in business administration with majors in
Finance
* 0-1 year of experience in commercial real estate
* Excellent verbal and written communication skills
* Should possess the skill to navigate through diverse sources and saving the
required data into internal or shared electronic locations, synthesizing the
information and inputting it into templates.
* Preferable if experience includes understanding of the Commercial
Mortgage-Backed Securities (CMBS) industry or similar industry.
* Good knowledge of MS Office and should be flexible to work on new assignments
and with additional hours if needed.
* Exposure and knowledge on using agentic AI prompts.
* Excellent interpersonal communication skills
* Strong attention to detail and accuracy
* Strong organizational and time management skills, ability to multitask and
work in a deadline driven environment
* Ability to work effectively in a team environment
* Ability to effectively communicate with borrowers and stakeholders.
* Ability to successfully manage relationships and expectations with internal
and external parties

Shift Timings: 2.30 pm - 11.30 pm

Trimont is an equal opportunity employer, and we’re proud to support and
celebrate diversity in the workplace. If you have a disability and need an
accommodation or assistance with the application process and/or using our
website, please contact us. We are proud to maintain a drug-free policy,
ensuring that our community is a secure and productive space for all our team
members.