Business Analyst (2 to 5 Years) Lending

About PhonePe Limited:

Headquartered in India, its flagship product, the PhonePe digital payments app,
was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600
Million) registered users and a digital payments acceptance network spread
across over 4 Crore (40+ million) merchants. PhonePe also processes over 33
Crore (330+ Million) transactions daily with an Annualized Total Payment Value
(TPV) of over INR 150 lakh crore. 

PhonePe’s portfolio of businesses includes the distribution of financial
products (Insurance, Lending, and Wealth) as well as new consumer tech
businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App
Store for the Android ecosystem) in India, which are aligned with the company’s
vision to offer every Indian an equal opportunity to accelerate their progress
by unlocking the flow of money and access to services.

Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to
work, Everyday!. And that starts with creating the right environment for you. We
empower people and trust them to do the right  thing. Here, you own your work
from start to finish, right from day one. PhonePe-rs solve complex problems and
execute quickly; often building frameworks from scratch. If you’re excited by
the idea of building platforms that touch millions, ideating with some of  the
best minds in the country and executing on your dreams with purpose and speed,
join us!

Experience Bucket: 2 to 5 Years

What kind of person are we looking for?
First-principle problem solvers who are passionate about working with data and
uncovering the stories that the numbers hide. If you’re a curious mind and
constantly questions the status-quo, then you’d fit right in with us.

What would you get if you work with us?
You’ll be closely working on problem statements and influencing decisions that
impact 60 crore + people; if you’re not keeping track. You’ll get to interact
with some of the smartest professionals that the country has to offer and get
exposure to all facets of building a product at scale. You get complete
ownership and responsibility of all analytics support for your area right from
identifying the problem to presenting to the CEO, if need be.

What would you get to do in this role?

* Be an integral part of the pod strategy and will have to define the critical
metrics. You’ll also monitor performance trends and influence any
interventions, based on performance.
* Collaborate closely with the business, and product functions to understand
the business problem and translate them into the right analytical problem
statement.
* Own the entire insight generation phase and work on deep, thorough analysis
to provide unbiased answers on the identified problem statement. These
insights and decisions will be influenced based on your presentation of the
evidence, backed by a data-driven hypothesis.
* Move past just being the “Data person” and contribute with individual
thoughts on how to improve the critical metrics for the pod. We love people
who think of themselves as the business owner and then go back to the data to
prove or disprove the thought.
* Act as the analytics and visualization SME for the team and ensure that the
dashboards are designed and built in a way that makes it easy for the pod to
consume the data they need.
* Mentor other analysts in the team; play an active role in hiring process &
new team members’ onboarding process

What do you need to have to apply for this position?

* Minimum 2 years of overall analytics experience, including 1 year of
experience in the lending domain.
* Strong problem solving & analytical skills.
* Penchant for business & curiosity to understand how the product works.
* Ability to write complex queries on SQL to manipulate, consolidate multiple
data sources for the purpose of dashboarding and analysis.
* Intuition for data and ability to handle big data sources.
* Strong working knowledge in Excel and visualization tools like PowerBI,
Tableau, QlikView.
* Understanding of data-analysis languages such as R, Python and in core
statistical concepts is expected; Experience in building ML models is
good-to-have, but not mandatory. Ability to clearly explain thoughts and
ideas either verbally or in the written form.
* Candidates who are able to explain the story behind their analysis will find
themselves at an advantage.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract
Roles)

* Insurance Benefits - Medical Insurance, Critical Illness Insurance,
Accidental Insurance, Life Insurance
* Wellness Program - Employee Assistance Program, Onsite Medical Center,
Emergency Support System
* Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption
Assistance Program, Day-care Support Program
* Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel
Policy
* Retirement Benefits - Employee PF Contribution, Flexible PF Contribution,
Gratuity, NPS, Leave Encashment 
* Other Benefits - Higher Education Assistance, Car Lease, Salary Advance
Policy

Our inclusive culture promotes individual expression, creativity, innovation,
and achievement and in turn helps us better understand and serve our customers.
We see ourselves as a place for intellectual curiosity,  ideas and debates,
where diverse perspectives lead to deeper understanding and better quality
results. PhonePe is an equal opportunity employer and is committed to treating
all its employees and job applicants equally; regardless of  gender, sexual
preference, religion, race, color or disability. If you have a disability or
special need that requires assistance or reasonable accommodation, during the
application and hiring process, including support for the interview or
onboarding process, please fill out this form.
[https://docs.google.com/forms/d/e/1FAIpQLSc-ETchy2LsQ_DjlNXOUcGfI182DnA533YZTLfVw5TkJH-Stw/viewform]

Read more about PhonePe on our blog [https://www.phonepe.com/blog/].

Life at PhonePe [https://www.phonepe.com/blog/life-at-phonepe/]

PhonePe in the news [https://www.phonepe.com/press/]