Business Analyst (Lead)

Infogain · Mumbai City, Maharashtra, India

Full-time · Staff · Posted 1 month ago

Roles & Responsibilities

About The Role

We are seeking a strategic thinker with a strong research background to serve as a key partner for our Marketing and Sales teams. In this role, you will go beyond surface-level signals to connect disparate dots and generate insights. Your goal is not just to find data, but to translate it into simple, compelling stories that drive department goals and business impact. You will generate strategic insights from diverse intelligence sources, conduct OSINT investigations to identify fraud risks, and monitor online platforms to detect malicious activities.

Key Responsibilities

Conduct in-depth investigations to identify fraud methods and malicious activities across web and mobile platforms (social media, forums, apps, and the darknet)
Sift through vast amounts of open-source data, distinguishing high-value threats from general low-level noise
Review monitoring alerts and analyze adversarial tactics to understand systemic fraud behaviors
Produce detailed reports that convert complex findings into clear insights and actionable recommendations for stakeholders
Document processes, record examples for use in marketing collateral
Ownership of the insights hub in MindTickle

Required Skills & Experience

Fluent English with exceptional written and verbal skills; ability to turn technical data into a narrative
Strong instinct for identifying high-value information from unconventional sources with extreme attention to detail
Proactive, curiosity-driven, and capable of independent work within a collaborative, high-trust environment
Comfortable learning new intelligence tools
High discretion when handling sensitive information

Advantage

SQL experience is a strong plus. Must be comfortable learning new intelligence tools
Experience with payment fraud or familiarity with fraud-specific terminology (e.g., carding, configs)
Knowledge of web intelligence (WEBINT) and OSINT, including social media, apps, and the dark web
Experience with multiple languages

Skills

Primary Skill: Business-Analysis
Sub Skill(s): Business-Analysis
Additional Skill(s): Business Analysis (Software)

Experience

8-11 Years

About Tenarai

In an era defined by rapid disruption, Tenarai is an enterprise AI acceleration partner for the world’s most ambitious Fortune 500 leaders. Headquartered in Silicon Valley, we don't just bridge the gap between innovation and implementation—we accelerate high-impact, measurable business outcomes.

We are obsessed with moving beyond the hype. While others focus on the novelty of technology, we focus exclusively on engineering the outcomes that define market leadership across the technology, retail, healthcare, and telecom sectors.

Tenarai serves as an AI catalyst, combining elite engineering talent, deep domain expertise, and essential customer context. We accelerate the future of business and deliver the high-impact outcomes that matter most.

Tenarai, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, and Singapore, with delivery centers in Seattle, Dallas, Montevideo, Kraków, Noida, Bengaluru, Pune, Gurgaon, and Mumbai.

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