Career Counsellor

About Collegedunia
Collegedunia is one of India’s leading education platforms, helping students discover the best colleges in India and abroad. From college research and exam prep to applications and campus insights, we simplify the entire student journey.

Founded in 2014, Collegedunia is consistently ranked among the top education portals by SimilarWeb and recognized as “Best Educational Portal” by IAMAI. It has also been featured among Top 100 Startups in Asia by Tech in Asia.

Backed by a team of 1000+ young and driven professionals, Collegedunia continues to scale rapidly, with strong growth and industry recognition.

Backed by strong fundamentals, Collegedunia has crossed ₹200 Cr in revenue and turned profitable, with ambitions to scale 3X and go public — read the full story

Key profile requirements:
Prior experience in selling Online UG/PG degree programs preferred
Comfortable with high-volume calling (200+ dials/day)
Strong communication and counselling skills
Strong listening and consultative selling skills — ability to understand student needs and recommend the right program
Ability to handle objections and close in a consultative selling environment
Basic computer proficiency — CRM usage, Google Sheets, WhatsApp Business, email

Key Responsibilities
Handle outbound and inbound leads for Online UG and PG degree programs via calls, WhatsApp, and email
Counsel students and working professionals on program selection, including the Online MBA, BBA, B.Com and other UGC-approved online degrees
Achieve daily calling targets: minimum 200 dials/day with 2 hours talk time
Achieve monthly enrolment and collection targets as set by the Team Lead
Accurately maintain lead status, call disposition, follow-up dates, and remarks in CRM accurately after every interaction
Send WhatsApp follow-up messages for not-connected and interested leads as per the defined nurturing process
Coordinate with the Team Lead for lead allocation, escalations, and admission processing
Stay updated on all university programs, fee structures, eligibility, and USPs to confidently handle student queries
Ensure all enrolments are processed accurately and on time in coordination with the operations team
Participate in daily team huddles, weekly performance reviews, and product training sessions

Good to Have
Familiarity with universities like Amity, Manipal, DY Patil, NMIMS, or Alliance for their online programs
Experience using calling tools such as Exotel, Tata Tele, or similar dialers
Understanding of online admission processes and education loan/EMI options
Self-motivated with the ability to work independently and meet targets consistently

Location
Onsite, Gurgaon