Customer Service Executive - HCV Finance - Motor Finance - Sales - Ahmedabad - The Link - CSE
Tata Capital · Ahmedabad, Gujarat, India
Full-time · Mid-Senior level · Posted 9 days ago
Major Deliverables:
* Generate leads & business from assigned dealership as well as the open market
* Maintain a healthy relationship with Dealers for sales objective.
* Ensuring Post Disbursal Documents (PDD) updation
* RC, First EMI & Non starter collection & its updation to maintain the
portfolio
* Timely Communication to dealer’s staff about the scheme / HO communication
about payouts/RC, etc
* Ensure enhanced sourcing & business at the dealer counter(s) being managed
* Ensure proper implementation of all the finance schemes in operation at
Dealer level & impart regular training on the same to the dealer Sales team
* Understanding of customers’ need and proper guidance / explanation of the
finance schemes to the customers
* Daily sharing of MIS with case wise status of the leads given by dealership
* Minimum Nos. expected as per productivity matrix.
* Login to conversation – to maintain the targeted ratio.