Deputy General Manager - Digital Fabric

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Summary

We are looking for a seasoned Product Delivery & Governance Manager with deep expertise in ThreadSpan-based solutions, telecom OSS/BSS systems, and non-functional engineering. The role is responsible for ensuring end-to-end product delivery governance, while driving performance, scalability, reliability, and security standards across ThreadSpan implementations.

The ideal candidate will bring strong experience in delivery leadership, NFR engineering, and enterprise product environments, ensuring that solutions meet both functional and non-functional expectations at enterprise scale.

Key Responsibilities

Product Delivery & Governance

Lead end-to-end delivery governance of ThreadSpan product implementations across multiple programs
Define and enforce delivery frameworks, standards, and best practices
Track and manage program-level KPIs, SLAs, risks, and dependencies
Ensure alignment between product, engineering, and customer delivery/Pilot/POC teams
Drive release planning, milestone tracking, and delivery assurance
Govern quality gates, compliance, and audit readiness

Non-Functional Engineering (NFR Focus)

Own and define Non-Functional Requirements (NFRs) across:
Performance & scalability
High availability & resiliency
Security & compliance
Observability & monitoring
Establish performance benchmarks, load testing strategies, and capacity planning
Lead performance engineering and optimization initiatives
Ensure resilience through failover design, DR strategy (Disaster Recovery), and fault tolerance
Define and enforce SRE practices (SLIs/SLOs/SLAs)
Architecture & Technical Leadership

Collaborate with architects to ensure scalable, secure, and high-performing architecture
Review and approve solution designs, HLD/LLD, and deployment architectures
Promote adoption of cloud-native, microservices-based architectures
Ensure compliance with enterprise architecture standards

Experience & Qualifications

12–20 years of experience in telecom/product engineering
Significant experience in delivery governance and NFR engineering roles
Bachelor’s/Master’s degree in Engineering (Computer Science / Telecom / IT)