Director, Sales Operations

Clarivate · Bengaluru, Karnataka, India

Full-time · Executive · Posted 14 days ago

We are looking for a Director Sales Operation to join our Sales Support team in
Bangalore. The Director, Sales Operations will lead the strategy, governance,
and execution of finance-to-sales data alignment and master data
management across the revenue lifecycle. This role is critical to ensuring data
integrity, consistent reporting, and seamless translation between financial and
go-to-market systems, enabling accurate forecasting, performance visibility, and
scalable growth. The ideal candidate combines strong analytical rigor, systems
thinking, and cross-functional leadership, partnering closely with Finance,
Sales, IT, and Data teams. About You – experience, education, skills, and
accomplishments   Bachelor’s degree in Finance, Accounting, Business, or IT. 
10+ Years of relevant experience in Revenue, Financial Analysis, or Sales
Operations  Proven experience supporting Finance, Sales, Marketing, and Customer
Success alignment  Track record of driving revenue growth, forecasting accuracy,
and operational efficiency What will you be doing in this role?  Own the
end-to-end mapping between financial systems (ERP) and sales systems (CRM). This
includes both short-term and long-term solutions.  Ensure consistent revenue,
product, customer, and territory hierarchies across platforms   Resolve
discrepancies and drive single source of truth across GTM and Finance reporting 
Create revenue reporting and analysis cadence  Define and operationalize MDM
frameworks, standards, and governance models   Establish ownership, stewardship,
and workflows for key data domains, owning the Master Data Team   Implement
controls to ensure data quality, accuracy, and completeness   Lead data
cleansing, normalization, and enrichment initiatives  Ad hoc analysis
as required   Required Skills  Finance process knowledge (GL, AP, AR, budgeting,
forecasting).  Experience with financial systems (SAP, Oracle, Workday,
NetSuite, etc.).  Excellent stakeholder management and communication skills. 
Ability to analyze data and workflows for process improvement.  Strong project
management skills (Agile, Waterfall, PMP certification preferred).  Experience
of working in B2B revenue / sales organizational roles or related functions 
Advanced Excel skills  About the Team: Sales Operations and Enablement delivers
support & insights to focus sales on the highest value activities.  This team is
a one-stop contact for the sales organization for anything related to sales
processes, system, insights and support to enable our sales organization to
close sales opportunities and customer renewals. It offers the opportunity to
work closely with the sales team and contribute to the company's revenue growth.
Hours of Work   This is a full-time role requiring 40 working hours per week
based out of Bangalore, India (IST). Shift Timings- 12pm to 9pm IST, but should
be flexible whenever required for supporting AMERICAS and APAC regions Work
Mode-Hybrid as per Clarivate location At Clarivate, we are committed to
providing equal employment opportunities for all qualified persons with respect
to hiring, compensation, promotion, training, and other terms, conditions, and
privileges of employment. We comply with applicable laws and regulations
governing non-discrimination in all locations. Clarivate is a global leader in
trusted and transformative intelligence. We bring together enriched data,
insights, analytics and workflow solutions, grounded in deep domain expertise
across the spectrum of knowledge, research and innovation. Whether it’s
providing insights to transform the water industry or accelerating the delivery
of a critical vaccine, our aim is to fuel the world’s greatest breakthroughs by
harnessing the power of human ingenuity. For more information, please visit
clarivate.com

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