Document Control Specialist

* Attend and complete Foundational Training, acquire process skills and meet
qualification requirements.
* Understand UL file structure, terminology and systems needed for Processing
backend work.
* Utilize system software and tools (internal and customer facing) to manage
certification documents and correspondence while following appropriate Work
Instructions/ SOPs.
* Receive projects for processing/ fulfilling backend work from various
functions and Industries.
* Review project details to ensure readiness of information to process and
determine further hand-off to subsequent function/ processes as applicable at
the end of project completion.
* Demonstrate ability to analyze data post certification for discrepancies then
proactively communicate with appropriate function/departments to resolve
issues within a project, if any, in order to complete assigned task/project
in a timely manner.
* While processing backend work, documents project status as needed.
* Resolves problems in an expedient, professional and courteous manner.
* Expediently manages and maintains personal request queues and email box.
* Attends to emails from stakeholders with sense of urgency and seeks the
direction from leadership to resolve issues requiring additional help.
* Be a change agent, support Business Transformation efforts and continuous
improvement initiatives that drives quality and efficiency.
* Ability to work effectively with a diverse team.
* Read and follow the Underwriters Laboratories Code of Conduct and follow all
physical and digital security practices.
* Perform other duties as directed.