Duty Manager – Guest Relations

About Business:

Adani Group: Adani Group is a diversified organisation in India comprising 10
publicly traded companies. It has created a world class logistics and utility
infrastructure portfolio that has a pan-India presence. Adani Group is
headquartered in Ahmedabad, in the state of Gujarat, India. Over the years,
Adani Group has positioned itself to be the market leader in its logistics and
energy businesses focusing on large scale infrastructure development in India
with O & M practices benchmarked to global standards. With four IG rated
businesses, it is the only Infrastructure Investment Grade issuer in India.

Adani Airports Holding Limited: Adani Airports Holding Limited is reshaping the
aviation landscape, transforming airports into dynamic hubs of connectivity,
innovation, and service excellence. By prioritizing passenger experience,
leveraging state-of-the-art technology, and enhancing operational efficiency, we
are redefining airport infrastructure across India. Our vision is to create
world-class airports that serve as gateways to regional development and global
connectivity, positioning Adani Airports as a leader in the aviation sector with
a focus on sustainable growth and community impact.

Job Purpose: Duty Manager - Guest Relations is responsible for managing and
overseeing the Guest Relations operations during assigned shifts, ensuring
smooth and effective service delivery. This role is responsible for monitoring
staff performance, addressing guest concerns in real-time, and ensuring that all
procedures are followed correctly.