Electronic Health Records (EHR) Specialist

Sutherland · Hyderabad, Telangana, India

Full-time · Mid-Senior level · Posted 14 days ago

Company Description

At Sutherland we are a group of energetic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Job Description

Job Title: Electronic Health Records (EHR) Specialist

Department:

Healthcare IT / Clinical Informatics

Job Summary:

The EHR Specialist is responsible for managing, implementing, and optimizing electronic health record systems to support clinical and administrative operations. This role ensures accurate data entry, system efficiency, compliance with healthcare regulations, and provides support and training to healthcare staff.

Key Responsibilities:

Manage and maintain the EHR system, ensuring data accuracy, integrity, and security
Support EHR implementation, upgrades, and system enhancements
Train healthcare staff on EHR usage, workflows, and best practices
Troubleshoot system issues and coordinate with IT/vendors for resolution
Customize templates, forms, and workflows based on clinical requirements
Monitor system performance and recommend improvements
Ensure compliance with healthcare regulations and data privacy standards (e.g., HIPAA or local equivalents)
Generate reports and analyze data for clinical and operational decision-making
Assist in data migration, audits, and quality assurance activities
Collaborate with clinicians, administrators, and IT teams

Required Qualifications:

Strong understanding of healthcare workflows and clinical documentation
Proficiency in EHR platforms (e.g., Epic, Cerner, Meditech, or similar)
Basic knowledge of databases, data analysis, and reporting tools
Excellent problem-solving and communication skills

Key Skills:

Attention to detail
Analytical thinking
Technical troubleshooting
Communication and training ability
Time management and multitasking
Team collaboration

Shift Details

IST Shifts:
6:00 PM IST – 3:00 AM IST
9:00 PM IST – 6:00 AM IST
Daylight Saving Time (DST):

Shift timings may vary by one hour during DST changes

On-Call Rotation: Mandatory

Work Location

Remote (India-based)
Supporting US Healthcare clients

Employment Type

Full-Time

Qualifications