Engineer - Microsoft

AHEAD builds platforms for digital business. By weaving together advances in
cloud infrastructure, automation and analytics, and software delivery, we help
enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives
and voices are represented, valued, respected, and heard. We create spaces to
empower everyone to speak up, make change, and drive the culture at AHEAD. 

We are an equal opportunity employer, and do not discriminate based on an
individual's race, national origin, color, gender, gender identity, gender
expression, sexual orientation, religion, age, disability, marital status, or
any other protected characteristic under applicable law, whether actual or
perceived. 

We embrace all candidates that will contribute to the diversification and
enrichment of ideas and perspectives at AHEAD. 

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Key Responsibilities
1. Exchange Online Management:
* Administer and manage Exchange Online services, including mailboxes,
groups, rules, and policies.
* Implement and maintain email authentication & security measures via
Defender for Office 365 & Exchange Online Protection
* Identify, diagnose, and troubleshoot complex issues related to Exchange
Online and its dependencies throughout end-to-end mail flow
* Monitor and optimize the performance and availability of Exchange Online
services.
* Conduct regular system audits to ensure compliance with company policies
and industry standards.

2. Identity Lifecycle Management:
* Managing identity and access in the Microsoft Cloud – including secure
Hybrid environments (sign-on security, MFA, device sign-on methods, Azure
Seamless SSO, application registration)
* Implement and enforce identity and access management policies (compliance
and conditional access policies, device compliance policy, conditional
access policy, PIM, RBAC, user risk and sign-in risk policy)
* Knowledge of SAML, OpenID Connect, OAuth, JSON, SPML, SCIM, XACML
integration standards
* Coordinate with IT security teams to ensure the security of identity
management solutions.
* Troubleshoot and resolve identity-related issues.

3. Collaboration and Support:
* Collaborate with cross-functional teams to integrate Exchange Online and
identity management solutions with other IT systems.
* Provide expert-level support and training to end-users and IT staff.
* Keep abreast of new technologies and best practices in Exchange Online
and identity management.

4. Project Management:
* Lead and participate in IT projects related to email and identity
management.
* Document processes and maintains detailed records of system
configurations and changes.

Required Skills
* Bachelor’s degree in Computer Science, Information Technology, or related
field.
* 6+ years of experience in managing Exchange Online, Azure, identity
management solutions. Intune, Teams, and the M365 technology stack
* Strong knowledge of Microsoft Exchange, Azure Active Directory, and other
identity management technologies.
* Experience with PowerShell scripting for automation and administration.
* Experience/working knowledge with cloud technologies and hybrid environments.
* Excellent problem-solving skills and attention to detail.
* Strong communication and teamwork abilities.

Preferred Skills
* Certifications in relevant technologies (e.g., Ms-220, MS-100, MS-200,
MS-300, MS-500, MD-101, AZ-140)
* Experience in migrating on-premises Exchange to Exchange Online.
* Knowledge of IT security standards and compliance regulations.

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Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE
AHEAD, we value and benefit from diversity of people, ideas, experience, and
everything in between.

We fuel growth by stacking our office with top-notch technologies in a
multi-million-dollar lab, by encouraging cross department training and
development, sponsoring certifications and credentials for continued learning.

India Employment Benefits include: 

Comprehensive health insurance coverage for employees, with options to extend
coverage to dependents

Paid time off and company holidays, along with additional leave benefits as per
policy

Flexible work arrangements, supporting work-life balance

Learning and development opportunities to support continuous growth and
upskilling

Employee wellness initiatives and programs focused on physical and mental
well-being

Retirement and statutory benefits in line with India regulations

Inclusive and people-first culture, with a strong focus on collaboration and
ownership