Engineering Manager

To succeed in this role you must have experience in the following:

Strong experience with Java and Web technologies (Hands-on)
Wide experience in distributed system design, Microservice architecture
Familiar with performance, security and accessibility considerations in building
solutions
Strong understanding of relational databases, data model design and good knowledge of SQL/Mongo
Understanding of computer networking (TCP/IP, HTTP/HTTPS etc.)
Understanding of design patterns and can design and implement extensible & reliable systems.
Experience in at least one of public cloud (AWS, GCP or Azure, AWS is preferred)

Responsibilities:

Lead a team of software engineers with experience in backend Java and QA engineers to take care of end-2-end product development.
Communicate with product, design, program and SRE teams as well as local and remote teams.
Hiring, retention and work with a motto of building top-performing engineering team
Close collaboration with product management on the requirements, involve in quarterly planning, Bi-weekly sprint planning for the team.
Contribute with actual development by doing hands-on coding, code reviews, leading design and architecture discussions (70% of time spent on technical, 30% on management)
Deliver complete projects based on roadmap priorities while owning the delivery and quality of software your team delivers
Team mentorship and collaboration, performance management, soft skills development, regular 1:1s with team members, unblock, help team members, coordinate daily and sprint activities
Effectively communicate with management on design, technology and project status

Qualifications:

Bachelor's degree in Computer Science, Engineering or a related field or equivalent
12+ years of Software Engineering experience
1-3 years as leading a full function team with more than 5 people
Strong troubleshooting skills with production systems
Strong communications, interpersonal and collaboration skills
Familiar with Linux, docker and K8s is a plus
Any Contact Center or Telecommunications experience is a plus.