Executive - Operations - Container Freight Station - Redhills

Gate, Documentation & Weighbridge Operations

* Oversee daily activities related to gate management, cargo documentation, and
weighbridge operations.
* Ensure accurate and timely Gate-In/Gate-Out entries for all cargo and
vehicles, including scanning and recording of PN-95, ODC, Reefer, Seal
Numbers, etc.

System Operations

* Manage operational tasks through platforms such as Capella, YMS (Yard
Management System), IMS (Inventory Management System), and WMS (Warehouse
Management System).
* Ensure all activities are correctly captured in systems with zero error.

Reports & MIS

* Prepare and submit daily/weekly/monthly reports to HODs, Customs, Bond
Officers, and shipping lines.
* Maintain TAT (Turnaround Time) reports, exception logs, and miscellaneous
reports.
* Ensure systematic record maintenance in OneDrive and local storage.

Customer Service

* Handle counter-based documentation and billing queries with prompt
resolution.
* Update customer information regularly, including KYC, GST, and PAN, to ensure
data accuracy.
* Ensure high customer satisfaction through professional and proactive service.

Department Coordination

* Liaise with internal departments: HSE, Transport, Security, IT, and Yard
Operations to ensure uninterrupted cargo and vehicle flow.
* Monitor and ensure timely RFID tag entries and follow-ups on
equipment-related tasks