Expert Business Consultant

Who are we? At Finastra, we’re a global leader in financial services software,
dedicated to expanding access to financial services and shaping what’s next for
the industry. Our technology powers mission‑critical solutions across Lending,
Payments and Universal Banking, supporting over 7,000 customers, including 80%
of the world’s top 50 banks, in more than 110 countries. Reporting to Milind
Chandgadkar, the Expert Business Analyst is responsible for data analysis and
mapping, system configuration, implementation, consultative training and/or
reinforcement of training, and implementation support of software applications
for new and existing clients. Follow project standards within established
timeframes and at defined quality levels, and ensure projects are completed
according to schedule and client specifications. This position is client-facing
and may require travel to the client site as the project warrants. Work
performed is typically moderately complex. Candidates should have GPP experience
and having knowledge for system/business rules, expertise in defect triage etc.
Responsibilities & Deliverables: Interact with client, consultatively, to
determine project requirements and needs analysis. Establish and/or assist
clients with configuring system parameters and controls based on client’s
business practices and processes; recommend best practices; review setup with
clients and gain client acceptance. Conduct data analysis and mapping activities
for assigned applications if applicable. Analyze source data files and map data
to target application for use by technical resources to develop programs.
Provide on-site or remote support during client conversions as applicable.
Establish and/or assist client with establishing system parameters and controls
based on client’s business practices and processes, recommend best practices,
review setup with clients, and gain client acceptance. Conduct data mapping
activities for assigned applications if applicable. Analyze source data files
and map data to target application for use by technical resources to develop
programs. Test and troubleshoot system configuration and functionality. Validate
new system input, output, and connectivity. Identify, research, and assist in
resolving any issues with technical resources. Facilitate converted database
validation work sessions with clients as applicable. Assess and report risks
during project and participate in the development and implementation of
mitigation plans. Communicate project scope, status, and risks to all
stakeholders. Record accurate and timely accounting of time spent on project
related activities. Follow established project, departmental, company procedures
and quality standards. Follow established project management standards. Provide
activities related to the management of assigned implementation projects to
bring the project to a timely close and transition the client appropriately.
Complete post-implementation tasks in a timely manner. Update internal
documentation as applicable. Provide subject matter expertise to internal staff
including, but not limited to, sales, development, support, training,
professional services as needed. Participate in the development of
implementation or training content. Conduct software training and/or reinforce
prior training to both external clients and internal staff. Maintain, enhance,
and broaden knowledge and skills of software applications and industry
practices. Required Experience: Minimum of [3- 6] years of experience in
relevant area of expertise, preferably for a financial institution or an
industry software company. Client facing service experience required. Software
implementation, support, or training experience strongly preferred. Experience
with project management disciplines preferred. Experience with Finastra products
a plus. We are proud to offer a range of incentives to our employees worldwide.
These benefits are available to everyone, regardless of grade, and reflect the
values we stand for: Flexibility: Enjoy unlimited vacation, subject to local
regulations and business priorities. Benefit from hybrid working arrangements
and inclusive policies such as paid time off for voting, bereavement, and sick
leave. Well‑being: Access confidential one‑to‑one support through our Employee
Assistance Program, connect with our network of Wellbeing Champions and Gather
Groups, and take part in monthly events and initiatives designed to help you
thrive—inside and outside of work. Health & Financial Security: Medical, life
and disability insurance, retirement plans, lifestyle, and other benefits.*
Sustainability: Paid time off for volunteering and donation‑matching
opportunities to support causes that matter to you. Inclusion: Get involved in
our inclusion communities, such as Count Me In, Culture@Finastra,
Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who
wants to participate and contribute. Career Development: Access online learning
and accredited courses through our Skills & Career Navigator tool. Recognition:
Take part in our global recognition program, Finastra Celebrates, and share your
voice through regular employee surveys that help shape our culture and ways of
working. *Specific benefits may vary by location. At Finastra, each individual
is unique—bringing their own ideas, perspectives, cultural backgrounds, and
experiences. We learn from one another, value what makes us different, and
create an environment where everyone feels included, supported, and able to be
their authentic selves. Be unique. Be exceptional. Help us make a difference at
Finastra. At Finastra, our team members are the driving force behind everything
we do. We’re building an environment where bold ideas thrive, careers flourish,
and innovation is a shared journey. Whether you're a recent graduate ready to
shape the future or a seasoned professional seeking your next challenge, you’ll
play a pivotal role in delivering software solutions that redefine what’s
possible in financial services. We believe growth is a shared commitment. That’s
why we offer a rich ecosystem of learning—from hands-on training and mentorship
to leadership development and industry certifications. You’ll have the freedom
to explore new paths, deepen your expertise, and make your mark in a global
fintech that’s built for the future. Our career development isn’t just a
program—it’s a promise. With access to cutting-edge tools, a culture of
collaboration, and a community that champions your success, you’ll be empowered
to lead, challenge, and create meaningful change. Because when we grow together,
we innovate together—and that’s how we shape what’s next in finance. We offer
incredible career opportunities and your work in close collaboration with
fantastic colleagues globally to develop and launch innovative software
solutions for our customers. There is a huge range of engaging projects where
you can get stuck-in and add value whilst taking advantage of our ongoing
development opportunities to build and hone your skills in your chosen area. Our
perks include paid holidays, flexible working hours, a pension plan, and
comprehensive health initiatives. Join us to supercharge your career,
collaborate with industry experts, and thrive in a nurturing environment that
powers both your professional and personal growth With us, you can grow,
innovate, and make a real impact. At Finastra, we are proud of the wide range of
incentives and benefits we offer our employees globally, reflecting our core
values: doing well by doing good, putting people first, and open opportunities.
We go beyond statutory requirements to maximise our offerings, investing in
flexible working policies, personal growth opportunities, and well-being
programmes. Highlights include our Flexible Vacation Policy, inclusive people
policies, hybrid working framework, and comprehensive well-being support through
initiatives like the Employee Assistance Program, the wellbeing Champions and
our monthly events and initiatives. Additionally, we emphasise sustainability
through volunteering time off and donation matching, champion inclusion through
multiple employee networks and cultural initiatives, and invest heavily in
career and skills development. Recognition of our employees' efforts is
integral, with our global recognition platform and regular employee feedback
surveys shaping our inclusive and supportive workplace culture At Finastra, we
are committed to creating a workplace where you feel valued and respected. We
believe this environment drives innovation and we strive to build a team that
reflects the varied backgrounds, perspectives, and experiences of our global
ecosystem. This philosophy is at the heart of our culture and the way we work.
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