Fixed Term Appointment

Business Function Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. As an Operations Department, we embrace and reinforce the strong PRIDE! culture that is built up in DBS. This is done through strategic focus on training and improving staff capability, empowerment, productivity, teamwork, innovation & technology, managing operational risks & strongly collaborating with our business partners in delivering excellent RED service to our customers. Responsibilities Lead and manage a team of Central operations professionals to ensure efficient and effective delivery of Central operations services Oversee the end-to-end Asset ops operations process, including application processing, loan disbursement, and account maintenance Implement and monitor process improvements to enhance operational efficiency and customer experience Manage stakeholder relationships, including internal teams and external partners, to ensure seamless collaboration and alignment Develop and maintain comprehensive MIS reports to track key performance indicators and identify areas for improvement Manage team workflow and workload to ensure timely and accurate completion of tasks Provide leadership and guidance to the team, fostering a positive and productive work environment Identify and mitigate operational risks, implementing appropriate controls and measures to ensure compliance with regulatory requirements Requirements Minimum 5 years of experience in operations or a similar role, with a proven track record of leading a team Strong understanding of Loan operations processes, including application processing, loan disbursement, and account maintenance Proficient in process management, stakeholder management, MIS management, team management, workflow management, people management, and risk management Excellent problem-solving and decision-making skills, with the ability to analyze data and identify areas for improvement Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams Proficient in the use of relevant software and technology tools to support credit operations activities Ability to work under pressure and meet deadlines, with a strong attention to detail Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. Location: Technology Centre Job: Schedule: Regular with fixed term (Fixed Term) Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.