Franchise Development Manager

YEB PAYROLL LLC · Parker, Massachusetts, United States

Full-time · Mid-Senior level · Posted 1 month ago

Youth Enrichment Brands is the nation’s leading youth activities platform,
providing camps, leagues, classes, and other programs that reach nearly 1
million kids worldwide each year. Our mission is to help kids discover and
develop their passions by connecting and supporting a network of best‑in‑class
youth enrichment brands. We are guided by a commitment to building communities
where kids develop confidence, resilience, and joy through safe, inclusive, and
engaging experiences. Backed by Roark Capital, our portfolio includes School of
Rock, i9 Sports, SafeSplash Swimming, US Sports Camps, and other premier youth
activity brands.

Position Summary

The Franchise Development Manager supports the growth of Youth Enrichment Brands
(YEB) and its portfolio of schools through a combination of real estate project
management and team operations. This role is ideal for a professional who is
meticulous, organized, and tenacious — someone who takes pride in building and
following processes so that nothing falls through the cracks. The Franchise
Development Manager is a YEB employee and reports directly to the Vice President
of Franchise Development and Growth at SafeSplash.

This position suits a candidate who is energized by structure, detail, and
follow-through. Someone who thrives on focused, process-driven work will do well
here.

Responsibilities:

Real Estate

* Maintain and continuously improve the team's mapping software, ensuring data
accuracy across all markets and brands.
* Analyze potential new real estate sites using demographic, trade area, and
competitive data to determine fit for YEB brands.
* Prepare and present site packages to the real estate committee for approval.
* Review franchisee lease documents to confirm that all required riders and
provisions are properly included.
* Lead bi-weekly calls with franchisees to track real estate site selection
progress, surface blockers, and drive timely execution.
* Facilitate weekly calls with Real Estate partners to overview pipeline and
status
* Keep site selection projects moving and execute lease agreements within
standard historical timelines.

Team Operations & Administration

* Plan, schedule, and prepare agendas and materials for recurring team
meetings.
* Build and document repeatable processes so that pipeline items, approvals,
and franchisee commitments do not fall through the cracks.
* Track action items, deadlines, and deliverables across the development team
thorough Monday.com [//Monday.com] software

Special Projects

* Support the rebranding of legacy-branded schools to SafeSplash, coordinating
with internal stakeholders and franchisees.
* Run Project Management on refranchising efforts. Coordinate critical
objectives across departments.
* Additional cross-functional projects as assigned
* Assist SafeSplash franchisees with finding opportunities for Hosted schools
through maintaining a pipeline via email outreach and cold calling.

Qualifications:

* Bachelor's degree with 2–5 years of professional experience in real estate or
related fields (franchise development, operations, or project management).
* Exceptionally organized and detail-oriented.
* Tenacious follow-through; comfortable owning long lists of open items and
pushing them to closure.
* Strong written and verbal communication; able to run structured calls with
franchisees and present clearly to committees.
* Proficient with spreadsheets, mapping/GIS tools, and standard business
software; able to learn new systems quickly.
* Comfortable working independently in a remote environment within a
distributed team.
* Willing and able to travel to industry conferences and team events as needed.

What Success Looks Like

* Franchisees are able to successfully navigate the site selection process with
our national tenant rep broker and execute lease agreements.
* Mapping data, site pipelines, and lease checklists are accurate and always
current.
* Franchisees have a clear, predictable cadence of support and accountability
for site selection.

* Internal meetings run on-time with clear agendas, decisions, and documented
follow-ups.
* Rebranding, refranchising, and special projects are delivered on schedule
with minimal escalation.
* Able to multi-task and deliver objectives across various departments and
priorities.

#yebspo

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