GFSS Travel & Expenses Team Lead

TransUnion's Job Applicant Privacy Notice What We'll Bring: Dynamics of the Role
We are looking to bring a T&E Leader in our Global Finance Shared Services
(GFSS) in TransUnion’s Global Capability Center based out of Pune, India to
review and audit employee travel and entertainment expenses to ensure compliance
with company policies, and internal control standards to the Travel &
Entertainment Expense (T&E) Reporting processing activities. This role leverages
SAP Concur to review expense reports and supporting documentation and uses
AppZen to identify anomalies, potential duplicates, policy violations, and
high-risk transactions. The T&E Leader partners with employees, approvers,
Finance, Accounting, HR, and Travel to resolve exceptions, reduce repeat
non-compliance, and improve end-to-end T&E processes. Additionally, this role
will lead and drive improvement projects related to T&E and corporate credit
card systems, processes and policies. Key accountabilities include • Expense
Audit & Compliance: Audit employee expense reports in SAP Concur for accuracy,
completeness, and policy compliance. • Review receipts and supporting
documentation to confirm validity and policy compliance. • Validate required
approvals and ensure correct workflows were followed (pre-approval, policy
exceptions). • AppZen Exception Handling: Monitor and triage AppZen audit flags
(e.g., duplicates, suspected fraud, merchant category issues, out-of-policy
amounts, receipt anomalies). • Investigate flagged items, document conclusions,
and take appropriate action (approve, send back, reject, escalate). • Maintain
consistent decisioning and provide clear justification for overrides and
approvals when exceptions are allowed. • Corporate Card & Travel Program
Controls: Reconcile T&E corporate card transactions where applicable and ensure
timely matching to Concur expense reports. • Identify trends related to
corporate card misuse, and non-compliant booking behavior, and propose
corrective actions. • Controls, Reporting & Continuous Improvement: Develop,
implement and maintain systems, procedures and policies for T&E processes to
ensure adherence to company guidelines • Lead and drive improvement projects
related to T&E and corporate credit card systems, processes and policies. •
Ensure team, systems and processes are performing at an optimal level. •
Recommend and/or develop and implement efficient and effective T&E policies and
procedures • Ensure compliance to all finance policies, procedures and federal
requirements are met • Support Corporate Card Transition • Drive top-notch
internal service and experience for our internal customers and stakeholders Key
Activities • Ensure appropriate controls are in place and are being executed •
Monitor and improve the T&E processes • Resolve complex outstanding issues with
internal and external customers, coordination with support departments and other
stakeholders • Ensure timely processing and payments for expense reports • Drive
and implement initiatives to drive continuous improvement • Interact with
leaders in the business to ensure delivery of Service Level Agreements (SLA) •
Conduct performance reviews • Provide coaching and leadership • Familiarity with
corporate travel programs and TMC processes (online booking tool). • Provide
development opportunities for employees • Assist in prioritizing work Key
Success Metrics • SLAs and other performance management measurements for center
functions are met • Customer feedback • Productivity Gains • Provide Value Added
Services to Business Direct Reports / Reporting Teams • Reports to the T&E
Manager What You'll Bring: What You Will Bring Applicable degree and 12+ years
of T&E audit process, system and policy management Excellent leadership and
management skills Proven continuous improvement expertise Deep experience with
Concur Expense Reporting and AppZen required. Other financial systems experience
like Oracle (PeopleSoft), Coupa (Procure-to-Pay) a plus Ability to prioritize
and multitask Ability work closely with business stakeholders Ability to work in
a fast-paced environment Strong interpersonal and communication skills
Leadership and coaching Strong organizational and time management skills Proven
ability to perform and thrive in a collaborative environment Considerable
knowledge of the business operations Excellent written and verbal communication
skills Impact You'll Make: Who We Are A global leader in credit information and
information management services, Transunion gives businesses, consumers and the
global community the power to achieve their goals. Businesses count on us to
better manage risk and customer relationships. Consumers are able to better
manage credit to achieve their financial goals. And in communities around the
world we help build strong economies and give people the power to achieve their
dreams. Exceptional opportunities are coming as we build on this strong
foundation. Our ambitious growth strategy includes substantial new investment
worldwide, a wide range of new solutions to help our customers succeed like
never before, and new ideas for expanding our reach in every part of our dynamic
and fast-moving industry. We’re on an exciting journey and you can be a part of
it. We are an equal opportunity employer and all qualified applicants will
receive consideration for employment without regard to race, color, religion,
sex, national origin, disability status, protected veteran status, or any other
characteristic protected by law. Primary Location: Pune Schedule / Shift:
Regular / Standard Job Type: Full-time day job This is a hybrid position and
involves regular performance of job responsibilities virtually as well as
in-person at an assigned TU office location for a minimum of two days a week.
TransUnion Job Title Consultant, Accounting Beware of scams tied to potential
career opportunities. If you received a link, email, text or social media
communication you weren’t expecting from TransUnion, take a moment to confirm
the relevant information. Be wary when providing personal information. Contact
careers@transunion.com or (312) 258-1717 for assistance. View TransUnion's Job
Applicant Privacy Notice TransUnion is a global information and insights company
with over 12,000 associates operating in more than 30 countries. We make trust
possible by ensuring each person is reliably represented in the marketplace. We
do this with a Tru™ picture of each person: an actionable view of consumers,
stewarded with care. Through our acquisitions and technology investments we have
developed innovative solutions that extend beyond our strong foundation in core
credit into areas such as marketing, fraud, risk and advanced analytics. As a
result, consumers and businesses can transact with confidence and achieve great
things. We call this Information for Good® — and it leads to economic
opportunity, great experiences and personal empowerment for millions of people
around the world.