GM- Vi Mini Store

Role purpose: Build & scale up quality postpaid acquisitions agenda for the cluster, by spearheading the ViMS and Outbound sales agenda . The purpose of the role is drive the postpaid net add and revenue enhancement agenda through the ViMS and Outbound channel
Key accountabilities and decision ownership :
Achieve acquisition net of churnas per DB for all segment – Consumer , Digital , Enterprise (SOHO/ SME), IOIP , large accounts etc
Drive and sustain engagement for team members ( ARLs and FLs ) of the cluster to facilitate delivery on key organizational goals and KRAs
Design the ViMS channel in terms of towns to be covered and the right count of ViMS in these towns
Supervise and enhance productivity of the ViMS channel of the cluster – by partnering with the ARLs and FLs
Appointment of DSAs in key identified markets of the cluster and tracking / driving DSA productivity
Driving the postpaid agenda through the CSP / DST / Outbound channel by supervising recruitment , training and productivity
Planning for activities to drive IOIP sales
Driving business through the Neo channel by supervising adherence to norms like same day calling / O2A % etc ( for markets where Neo delivery is through ViMS and CSP / DST Channel )
Tracking competition activities and being updated on key market developments
Drive Innovation and automation in the ViMS and OB channel with the intent to beat competition on sustained basis
Core competencies, knowledge and experience:
10+ years of experience in Channel Sales & Distribution in B2B & B2C environment
Experience in Franchisee / DSA / DST management
Operation excellence & team handling
Problem solving, strategic & analytical capabilities
Process improvement mind set
Ability to coordinate with and influence other functions for alignment on priorities related to the ViMS & outbound vertical
Must have technical / professional qualifications:
Desired : MBA
Needed : Channel Sales Management
Budget owned: NA
Key performance indicators:
Overall Postpaid Gross Add & Net Add for consumer , IOIP and Enterprise – as per budget targets
Team engagement and motivation
Channel partner appointment & Productivity as per DB
Appointment and productivity of the outbound channel – DSAs / DSTs / CSPs
Direct reports: Cluster ViMS and Outbound ARLs
Dotted reports:
NA