Guest Relations Executive
FLAME University · Maharashtra, India
Full-time · Mid-Senior level · Posted 1 month ago
We are looking for a dynamic Guest Relations Executive with minimum 2 years of relevant experience to manage guest interactions and ensure a high standard of service and hospitality.
Key Responsibilities:
Greet and welcome guests, visitors, and dignitaries in a professional and courteous manner
Manage front desk operations and visitor coordination
Handle guest queries, requests, and concerns efficiently
Coordinate with internal departments for guest arrangements and logistics
Maintain visitor records and ensure compliance with organizational protocols
Assist in organizing meetings, events, and guest visits
Ensure a pleasant and seamless guest experience at all times
Required Skills & Competencies:
Excellent communication and interpersonal skills
Strong customer service orientation
Presentable personality with professional etiquette
Ability to handle multiple tasks and work under pressure
Proficiency in MS Office and basic systems
Fluency in English and Hindi (additional languages preferred)
Eligibility Criteria:
Minimum 2+ years of experience in Guest Relations / Front Office / Hospitality / Customer Service
Graduate in any discipline