Head

JOB DESCRIPTION

Position: Head- SAP Delivery
Department : Information Technology
Location : Tirupur
Reporting To : Group Chief Information & Technology Officer (CITO)
Employment Type : Full-Time | Leadership Role
Experience: 15–20 years (10 + in SAP & 5+ in SAP S/4 Hana / S/4 Hana Fashion)
Industry : Retail | Apparel | Fashion | FMCG

ROLE SUMMARY
The Head – SAP Delivery will lead the end-to-end Design, implementation, and continuous evolution of the company’s SAP landscape. This is a high-visibility, hands-on leadership role responsible for aligning enterprise technology with Company’s business strategy across Manufacuring, merchandising, supply chain, Distribution, Retail, and finance. The incumbent will be the single-threaded owner of the SAP Eco system and programs, interfacing with business leaders, implementation partners, and the IT organization.

KEY RESPONSIBILITIES
Program Leadership & Strategy
Own and drive the full lifecycle of SAP ERP implementation – from blueprint through hyper care and BAU stabilization.
Define the SAP technology roadmap aligned with the company’s 3-year Technology plan, including phased rollouts for new verticals and geographies.
Evaluate Build-vs-buy decisions and manage vendor / SI partner relationships, SLAs, and commercial negotiations.
Establish governance frameworks including steering committee cadences, change control boards, and program risk registers.

Functional Scope – Modules & Processes
Lead functional design and deployment across core modules relevant to fashion retail:
SAP S/4HANA Finance (FI/CO) – GL, AP, AR, asset accounting, cost center & profit center accounting.
SAP MM / WM / EWM – procurement, inventory management, warehouse operations.
SAP SD / Retail & Fashion Management – order management, pricing, season/collection management.
SAP PP/QM – production planning for owned manufacturing units.
SAP HCM – HR integration with external HRMS systems.
SAP BTP, Analytics Cloud (SAC) & BW/4HANA – reporting, dashboards, and advanced analytics.
Oversee integrations with third-party platforms: Unicommerce (OMS), Shopify (D2C), Legacy data migration, GST/TDS compliance add-ons.

Team & Stakeholder Management
Build, mentor, and retain a high-performing internal SAP team of 15–20 functional and technical consultants.
Serve as the primary interface between business stakeholders (Cxo’s, Functional Heads) and the technology team.
Drive business change management, training programs, and user adoption across 1,500+ end-users.
Present program status, risk, and spends to the CITO regularly.

Operations & Continuous Improvement
Ensure 99.5%+ system availability and SLA adherence post go-live through AMS (Application Management Services) governance.
Drive process standardization, automation (RPA / BTP integrations), and elimination of shadow IT across departments.
Lead the SAP upgrades and enhancement lifecycle including patch management, S/4 annual releases, and migration readiness.
Champion data governance and master data management (MDM) practices and comply with audit requirements, always.
Device, improve and sustain IT support and service related OKR’s, consistently.

QUALIFICATIONS & EXPERIENCE
Essential
Bachelor’s degree in engineering, Computer Science, or Information Systems; MBA or equivalent PG preferred.
15–20 years of total IT experience with a minimum of 10 years in SAP implementations across multiple modules.
Mandatory: At least 2 full-cycle SAP S/4HANA / Fashion - greenfield or brownfield implementations as Program Manager or Project Manager.
Proven experience in the Fashion, Apparel, Retail, or FMCG sector – understanding of season-based planning, multi-channel retail, and supply chain nuances is critical.
Strong command over SAP Hana / Fashion and Vertical Business Solutions (Apparel or Retail Industry Solution).
Demonstrable track record of managing ₹5 Cr+ SAP implementation budgets and cross-functional teams of 20+ members.

Preferred / Advantageous
SAP Certified Application Associate or Professional in S/4HANA (Finance, Logistics, Fashion).
Experience with SAP Rise (RISE with SAP) or BTP-led transformations in mid-market environments.
Exposure to Indian regulatory requirements: GST, TDS, e-invoicing, GSTR reconciliation within SAP.
Knowledge of omnichannel retail technology ecosystems (POS integration, loyalty platforms, marketplaces).
Prior experience at or with top-tier SI partners (Accenture, Wipro, TCS, HCL, IBM, KPMG, PWC, Deloitte) in a client-side leadership capacity.
LEADERSHIP & BEHAVIOURAL COMPETENCIES
Strategic Thinking: ability to translate ambiguous business goals into a structured technology roadmap.
Stakeholder Influence: comfortable engaging CXOs, Functional Heads.
Execution Rigor: strong program management discipline; PMP or PRINCE2 certification advantageous.
Talent Builder: track record of hiring, coaching, and retaining SAP talent in competitive markets.
Vendor Acumen: skilled negotiator with SI partners and SAP licensing teams.
Change Agent: comfortable leading large-scale organizational change in a traditional, growth-stage business.
Data-Driven: Leverage analytics and KPIs to drive program decisions and demonstrate business value.
Interested candidates, kindly share your updated resume to Jobs@ramrajcotton.net