Head technology Risk

Head – Technology Risk

Reporting To: Chief Information Security Officer (CISO)

Location: Mumbai, India

Role Purpose
To lead and strengthen IndusInd Bank’s Technology Risk Management framework, ensuring that technology infrastructure and systems effectively support business operations, regulatory compliance, data integrity, vendor ecosystems, and strategic transformation initiatives. The role focuses on minimizing operational disruptions, mitigating concentration risks, and ensuring successful execution of technology programs.

Key Responsibilities

1. Operations & Resilience
Identify, assess, and manage risks arising from technology failures, system outages, downtime, and single points of failure.
Enhance system reliability, availability, and business continuity to support seamless customer service and operational efficiency.
2. Compliance & Regulatory Risk
Ensure adherence to all applicable technology-related regulations, industry standards, and internal policies.
Proactively mitigate risks related to regulatory penalties, audit observations, and compliance breaches.
3. Data Management Risk
Oversee risks related to data accuracy, completeness, timeliness, and consistency across systems.
Address reconciliation gaps, data corruption risks, and data governance challenges.
4. Vendor, Supply Chain & Concentration Risk
Evaluate and manage risks associated with third-party dependencies, including vendor concentration and performance.
Ensure service continuity, robust vendor governance, and well-defined exit strategies.
5. Integration & Architecture Risk
Govern risks associated with integrating new technologies with legacy and core banking systems.
Ensure compatibility, scalability, and performance stability across the technology architecture landscape.
6. Technology Obsolescence & Dependency Risk
Identify and mitigate risks arising from end-of-life, outdated, or unsupported technologies.
Address over-dependence on specific vendors, platforms, or technologies.
7. Project & Execution Risk
Oversee risks stemming from technology program delivery, including delays, cost overruns, and unsuccessful implementations.
Promote effective project governance, risk controls, and execution discipline.
8. User Adoption & Change Risk
Manage risks related to poor user adoption due to inadequate training or ineffective change management.
Drive awareness, training, and change enablement initiatives for successful technology adoption.
9. Physical & Environmental Risk
Govern risks impacting data centers and hardware infrastructure, including physical threats, environmental factors, natural disasters, and regulatory requirements.
10. Governance & Leadership
Develop and maintain technology risk registers, Key Risk Indicators (KRIs), and executive dashboards.
Serve as the primary point of contact for internal and external audits, as well as regulatory reviews.
Build, mentor, and lead a high-performing Technology Risk team.
Embed a “risk-by-design” culture across technology strategy, architecture, and delivery processes.
Qualifications & Experience
15+ years of experience in Technology Risk, IT Governance, Operational Risk, or IT Audit (preferably within the banking or financial services sector).
Strong understanding of banking technology platforms, vendor ecosystems, and large-scale transformation programs.
Bachelor’s degree in a relevant discipline.

Preferred Certifications
CRISC (Certified in Risk and Information Systems Control)
CGEIT (Certified in the Governance of Enterprise IT)
COBIT
ITIL
PMP (Project Management Professional)
TOGAF (The Open Group Architecture Framework)