IBM Sterling

Job Summary

Seeking a senior IBM Sterling Commerce OMS experienced in IBM Managed Cloud Offering (MCS) with deep skills in product optimization, customizations, and high-volume performance engineering. The role includes defining and executing cloud-specific performance strategies, ensuring Sterling OMS runs at enterprise scale.

Key Responsibilities

Cloud-Focused OMS Architecture
• OMS solutions optimized for IBM Managed Cloud Offering.
• Ensure all customizations follow upgrade-safe and MCS-compliant design patterns.
• Align solutions with IBM cloud deployment architecture and operational constraints.

Product Optimization Through Customizations
• Customize Sterling APIs, services, user exits, agents, and pipelines for product-level optimization.
• Enhance throughput and efficiency across order capture, promising, inventory, and fulfillment flows.
• Drive root-cause analysis and resolve deep product bottlenecks using controlled custom code expansions.

Performance Engineering (Cloud + Product Level)
• Tune Sterling services, JVM, caches, and DB access for cloud-hosted environments.
• Optimize integration flows (REST/SOAP/MQ/Kafka) to support high TPS.

Strategy & Planning Performance Optimisation:
• Identify critical business flows (Order Creation, ATP/Promising, SFS/BOPIS, Inventory Updates, Payment flows).
• Design tests to evaluate OMS customizations for latency, throughput, and CPU/memory footprint.

Tooling & Execution
• Leverage MCS-provided monitoring tools (logs, APM dashboards, JVM stats).
• Validate agent scheduling, queue throughput, and DB query performance under load.

Environment & Dependencies
• Work with IBM MCS to provision performance test environments with appropriate sizing.
• Coordinate integration performance tests with ERP, WMS/TMS, payment gateways, Kafka streams, etc.

Analysis & Optimization
• Analyse CPU, heap, GC, DB locks, slow SQLs, and integration latencies.
• Recommend custom code refactoring or configuration tuning for optimal cloud performance. Hands On Must…!
• Ensure the system meets SLAs for response time, throughput, and operational stability.
Required Skills
• 10 years in IBM Sterling OMS with strong customization + optimization experience.
• 2–3 years delivering solutions on IBM OMS Managed Cloud preferred.
• Advanced Java/J2EE, XML, SQL, performance profiling.
• Deep knowledge of Sterling pipelines, APIs, agents, SDF, and orchestration.
• Hands-on with load testing & performance monitoring tools.