Identity Access Management(IAM)- II

About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered
leader in unified commerce for shopping and dining. Combining a flexible,
intelligent platform with end-to-end payments capabilities and services
developed through its deep industry experience, NCR Voyix empowers retailers and
restaurants to accelerate new possibilities for their operations, experiences
and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and
serves customers in more than 35 countries worldwide. Role Summary IAM Analyst –
Level II Key Responsibilities • Identity Lifecycle (ILM): Operate and enhance
joiner/mover/leaver processes, birthright and request based access,
deprovisioning, and orphan/rogue account cleanup. • Provisioning &
Reconciliation: Configure and support OIM 12c connectors (trusted/target recon),
scheduling, transformation rules, and troubleshooting end to end flows. •
Application Onboarding: Collect app requirements, map entitlements to roles,
configure connectors/REST/CSV integrations, and test endtoend provisioning. •
Directory & SSO Touchpoints: Work with LDAP directories (e.g., OUD/OID/AD), SSO
standards (SAML/OAuth2/OIDC) and federation partners, coordinating with SSO
engineers where applicable. • Policies & Governance: Implement/maintain
rolebased access (RBAC/ABAC), SoD controls, approval workflows, and
attestations/certifications (where applicable). • Operational Excellence: Handle
incidents, requests, problems, and changes using ITSM (ITIL v3/v4). Participate
in oncall rotation for P1/P2s and planned maintenance. • Security & Compliance:
Support audit requests, evidence collection, access reconciliations, and
remediation aligned with SOX/PCI/ISO27001. • Documentation & Knowledge: Maintain
solution designs, runbooks, SOPs, and KB articles; contribute to training and
continuous improvement. • Stakeholder Management: Collaborate with HRIS, App
Owners, InfoSec, Service Desk, and Infrastructure teams to deliver consistent
outcomes. Scope & Expectations Detailed Responsibilities • Execute OIM 12c admin
tasks: user/role admin, reconciliation runs, job/connector monitoring,
troubleshooting provisioning errors. • Configure catalog items, approval
policies, access policies, and basic role modelling under guidance. • Perform
application onboarding for low/medium complexity apps (e.g., flatfile/CSV
connectors, standard AD/LDAP connectors). • Build/maintain UI forms, catalog
metadata, simple event handlers, and reconciliation rules. • Create automation
scripts (e.g., shell/PowerShell/Python) for repetitive ops tasks and report
generation. • Draft and execute test cases, participate in UAT, and support
release deployments following change control. • Produce audit evidence (recon
reports, exception logs), and assist in periodic access reviews with governance
teams. Qualifications • 3–5 years in Identity & Access Management; 2+ years
handson with OIM 12c in production. • Working knowledge of LDAP (OUD/AD), SQL
(Oracle DB preferred), WebLogic basics (managed servers, logs). • Familiarity
with ITIL processes (incident, change, problem), and ticketing tools
(ServiceNow/Jira). • Basics of SAML/OAuth2/OIDC, REST/SOAP, and JSON/XML. •
Scripting in PowerShell/Python/Bash; ability to read basic Java for OIM
customizations. • Strong troubleshooting, documentation, and communication
skills. Nice to Have • Exposure to SOA composites, OIM plugins/event handlers,
and BI Publisher reporting. • Experience with Azure AD/Microsoft Entra ID or
other cloud identity providers. • Understanding of RBAC modelling and SoD
frameworks. Technical Environment (Representative) • Core: Oracle Identity
Governance (OIG/OIM) 12c+, Oracle DB, Oracle WebLogic, SOA Suite • Directories:
Oracle Unified Directory (OUD), Active Directory • Connectors: Outofthebox
(AD/LDAP/DB), CSV/Flatfile, custom Java connectors • Integration: REST/SOAP,
SCIM (where applicable), HRIS (e.g., Workday/SuccessFactors) as authoritative
sources • Tooling: ServiceNow/Jira, Git/Bitbucket/Azure DevOps, CI/CD,
Splunk/Elastic, Grafana/Prometheus (or equivalents) • Security/Compliance:
RBAC/ABAC, SoD, SOX/PCI/ISO controls, audit reporting (e.g., BI Publisher) Key
Performance Indicators (KPIs) • Provisioning SLA compliance: e.g., ≥ 95% within
defined SLA • Reconciliation health: % of successful reconciliations, aging of
unmatched/orphan accounts • Incident metrics: MTTR for P1/P2, incident
recurrence rate, change success rate • Access hygiene: Reduction in excessive
privileges; SoD violations identified/resolved • Audit readiness: Ontime
evidence delivery; zero critical audit findings • Automation & Quality:
Reduction in manual tasks; defect leakage; test coverage for customizations •
Customer Satisfaction: Stakeholder CSAT and timeto-fulfill access requests
Education & Certifications • Bachelor’s in Computer Science, Information
Systems, or related experience. • Preferred: Oracle Identity Governance/OIM
certification, ITIL v3/v4 Foundation, Security certifications (e.g., CISSP,
CCSP, CISM) and/or Microsoft SC300 (Identity and Access Administrator). Soft
Skills • Analytical problem solving, structured troubleshooting, and strong
written documentation. • Business partnering and requirements translation;
ability to influence and drive consensus. • Ownership in fastpaced, global,
oncall environments. Offers of employment are conditional upon passage of
screening criteria applicable to the job EEO Statement Integrated into our
shared values is NCR Voyix’s commitment to equal employment opportunity. All
qualified applicants will receive consideration for employment without regard to
sex, age, race, color, creed, religion, national origin, disability, sexual
orientation, gender identity, veteran status, military service, genetic
information, or any other characteristic or conduct protected by law. NCR Voyix
is committed to being a globally inclusive company where all people are treated
fairly, recognized for their individuality, promoted based on performance and
encouraged to strive to reach their full potential. We believe in understanding
and respecting differences among all people. Every individual at NCR Voyix has
an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only
accepts resumes from agencies on the preferred supplier list. Please do not
forward resumes to our applicant tracking system, NCR Voyix employees, or any
NCR Voyix facility. NCR Voyix is not responsible for any fees or charges
associated with unsolicited resumes “When applying for a job, please make sure
to only open emails that you will receive during your application process that
come from a @ncrvoyix.com email domain.” Help us run the world's top brands. At
NCR Voyix, we specialize in turning routine transactions into meaningful
connections. With a rich history of innovation, we've been at the forefront of
problem-solving through technology. Operating globally in over 30 countries, we
lead in Retail, Restaurant, Digital banking, and Payments. Our solutions
optimize banking operations, streamline restaurant services, enhance retail
interactions, and foster trust through secure payment systems. We take pride in
our strong culture and a history of providing robust career paths. Come work for
a leading technology company where you can grow your career. Join us and be part
of revolutionizing transactions across these pivotal industries.