Inside Sales Executive - EdTech

Company Description
Alliance University, South India’s first private university, is established in Karnataka State and recognized by the University Grants Commission, New Delhi. The university focuses on research-driven teaching and learning to tackle complex 21st-century challenges. Alliance University fosters a community where industry, government, civil society, and community interact to solve real-world problems locally and globally. Recent accolades include a "Diamond" rating in QS I∙GAUGE Indian University Ratings 2023-25 and top rankings by Times B-School Rankings 2023 and ‘The Economic Times Best Education Brand 2022’.

1. Inside Sales Executive – EdTech

Role Overview:
The Inside Sales Executive will be responsible for handling student/parent inquiries, counselling prospects on online degree/certification programs, and driving conversions through telephonic and digital channels. The role demands strong communication skills, persistence, and customer orientation.

Key Responsibilities:

Engage with leads through calls, emails, WhatsApp, and other digital platforms.
Counsel prospective students on course offerings, career benefits, and admission processes.
Convert inquiries into enrollments while achieving monthly/quarterly sales targets.
Maintain CRM hygiene by updating student details, call logs, and follow-up status.
Provide timely resolution to student queries and ensure a positive admission experience.
Collaborate with marketing and operations to improve lead quality and student journey.

Requirements:

Bachelor’s degree in any discipline.
0–3 years of experience in sales/counselling (EdTech or Education sector preferred).
Excellent communication and interpersonal skills.
Goal-oriented, proactive, and able to handle high call volumes.
Strong persuasion and objection-handling ability.