Investor Onboarding Specialist

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Key Responsibilities:

Investor On-Boarding & Due Diligence
Independently manage and execute end-to-end AML/KYC on-boarding for complex and high-risk investors
Review and assess sophisticated entity structures, multi-jurisdictional ownership chains, and high-risk investor profiles
Create and maintain accurate, compliant investor on-boarding profiles in line with regulatory and internal standards
Perform periodic reviews and remediation activities based on investor risk ratings
Maintain well-organized records and documentation in accordance with audit and regulatory requirements
Handle escalated or time-sensitive cases requiring subject matter expertise
Compliance & Risk Management
Apply in-depth knowledge of global and local AML/KYC regulatory guidance and internal policies
Utilize screening tools to identify and assess financial crime risks
Make sound, independent risk-based decisions on complex onboarding cases
Escalate material risks, issues, or breaches in a timely and structured manner
Maintain globally agreed quality standards and ensure consistently high-quality outputs
Quality Review & Technical Support
Support quality assurance activities by reviewing work completed by junior team members when required
Provide technical guidance and subject matter expertise to colleagues on complex cases
Act as an escalation point for technical questions and challenging scenarios
Training, Development & Process Improvement
Support training of new joiners on AML/KYC processes, systems, and best practices
Contribute to the creation and updating of Standard Operating Controls (SOCs) and process documentation
Participate in process improvement initiatives and technology implementation projects
Share knowledge and best practices with the broader team
Stakeholder Management
Partner with client-facing teams to obtain complete and accurate KYC documentation for complex cases
Build strong relationships with internal and external stakeholders to ensure effective communication and collaboration
Represent the team in cross-functional discussions when needed
Required Qualifications:

Capabilities, and Skills:
2-5 years of progressive experience in AML/KYC, investor onboarding, compliance, or related financial services operations
In-depth understanding of AML, KYC, and compliance principles with proven experience handling complex investor structures
University degree or equivalent professional qualification
Demonstrated ability to work independently on high-risk and complex cases
Strong analytical skills and exceptional attention to detail
Ability to manage multiple priorities and deliver under pressure
Excellent written and verbal communication skills
Strong controls and risk mindset with the ability to make sound judgments
Proficiency in Microsoft Office applications, particularly Excel and PowerPoint

Preferred Qualifications, Capabilities, and Skills
Prior experience in investor services, fund administration, or FinTech environments
Experience with Fenergo or similar KYC workflow platforms is a plus
Experience using World-Check or comparable sanctions and PEP screening tools is a plus
Experience mentoring or providing technical guidance to junior colleagues
Ability to adapt quickly to changing regulatory and business requirements
Experience supporting process re-engineering or technology initiatives
Track record of contributing to process improvements and efficiency gains
Strong problem-solving skills and proactive approach to identifying solutions