IT Service Specialist

As a IT Service Specialist  acts as an internal function the developing,
running, and maintaining of the IT systems and platforms Nokia is running on.
Develops and maintains applications to meet the business needs of the
organisation. Covers the performance and monitoring of day-to-day database and
system activities as well as the provision of remote support to users regarding
hardware and software problems.

ICT Management & Operations (ICT) comprises the management of ICT systems and
the support of services in response to business needs. Covers the entire
lifecycle of an IT service and / or IT business service (several IT services)
including operational performance. Contains provision of high quality and
accurate implementation plans that optimise the effort used in implementing an
ICT system release, fulfilling the functional and non-functional requirements in
the solution concept. Ensures that ICT systems / software release will perform
as intended, will be easy and cost-efficient to operate, modify or maintain, and
that the selected testing approaches are optimal for Nokia's purposes. Contains
provision of end-user support and ensures user efficiency by resolving problems
and inquiries. Possibly provides application support according to the delivery
process in business infrastructure / solution.

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across
fixed, mobile and transport networks, powered by the innovation of Nokia Bell
Labs, we’re advancing connectivity to secure a brighter world. 

Learn more about life at Nokia [https://www.nokia.com/careers/life-at-nokia/].

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment
decisions are made regardless of race, color, national or ethnic origin,
religion, gender, sexual orientation, gender identity or expression, age,
marital status, disability, protected veteran status or other characteristics
protected by law. We are committed to a culture of inclusion built upon our core
value of respect.

If you’re interested in this role but don’t meet every listed requirement, we
still encourage you to apply. Unique backgrounds, perspectives, and experiences
enrich our teams, and you may be just the right candidate for this or another
opportunity.

The length of the recruitment process may vary depending on the specific role's
requirements. We strive to ensure a smooth and inclusive experience for all
candidates. Discover more about the recruitment process at Nokia
[https://www.nokia.com/careers/#recruitment-process]. 

Some of our benefits:
* Flexible and hybrid working schemes
* A minimum of 90 days of Maternity and Paternity Leave, with the option to
return to work within a year following the birth or adoption of a child
(based on eligibility)
* Life insurance to all employees to provide peace of mind and financial
security
* Well-being programs to support your mental and physical health
* Opportunities to join and receive support from Nokia Employee Resource Groups
(NERGs)
* Employee Growth Solutions to support your personalized career & skills
development
* Diverse pool of Coaches & Mentors to whom you have easy access
* A learning environment which promotes personal growth and professional
development - for your role and beyond

Learn about additional benefits in specific countries
[https://www.nokia.com/about-us/careers/our-locations/].