Jr Customer Service Executive - Customer Service Operations

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Description

Operational role that works under direct supervision, responsible for circuit design for WAN telecom product and day-to-day customer service operations.
Customer service

Responsibilities

Design WAN circuit
Knowledge on Router, Switches, VLAN, WAN, LAN
Maintain daily activities and routines.
Ensure SLA are achieved & work proactively to maintain the same.
Should have knowledge on IP Basics , CCNA , Networking to understand circuit proposal provided by access design team.