Lead Azure Cloud Engineer

As a leading financial services and healthcare technology company based on
revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+
employees in 35 countries. Some 20,000 financial services and healthcare
organizations, from the world's largest companies to small and mid-market firms,
rely on SS&C for expertise, scale, and technology. Job Description Lead Azure
Cloud Engineer Role Overview SS&C Technologies is building out its Managed IT
Services capability and is looking for a Senior Engineer to anchor our Azure
Cloud Management practice in India. You will not just be delivering services;
you will be shaping how we deliver them. Working closely with a US-based
technical lead during the initial build-out phase, you will establish the
standards, runbooks, and operational frameworks that underpin our Azure managed
services across a growing portfolio of financial services clients. Once
established, you will own the day-to-day technical delivery of Azure Cloud
Management services across client environments, serving as the primary technical
point of contact for client IT teams and contributing to governance reporting
and service reviews. This role suits an experienced Azure engineer who thrives
in an environment where they can both build and operate — someone comfortable
with ambiguity, capable of working autonomously, and motivated by the
opportunity to leave their mark on a growing practice. Key Responsibilities
Service Build and Standardization Develop and maintain Azure cloud management
runbooks, standard operating procedures, and technical standards aligned to
SS&C's managed services framework. Define repeatable delivery processes for
onboarding new client Azure environments, including baseline assessments,
tooling configuration, and governance setup. Build and maintain a knowledge base
that supports async collaboration across geographically distributed teams.
Contribute to the continuous improvement of SS&C's Azure managed services
capability as the client portfolio grows. Technical Delivery Monitor and
maintain the health, performance, and availability of client Azure environments
using Azure Monitor, Log Analytics, and related tooling. Manage infrastructure
provisioning and configuration changes via Terraform (ARM/Bicep also considered)
in line with change management processes. Enforce governance standards through
Azure Policy, resource tagging, and compliance initiatives across client
subscriptions and management groups. Manage OS patching and update cycles via
Azure Update Management Center. Triage and respond to Microsoft Defender for
Cloud findings, coordinating with internal or client security teams when deeper
investigation or remediation is required. Review and maintain NSG and Azure
Firewall policies in line with client security posture requirements. Manage
Entra ID RBAC, Conditional Access policies, and Privileged Identity Management
(PIM) reviews scoped to Azure infrastructure access. Validate and maintain Azure
Backup policies, Recovery Services vaults, and ASR/replication configurations;
conduct periodic restore testing to confirm RPO/RTO adherence. Deliver cost
optimization analysis using Azure Cost Management and Advisor; produce monthly
spend reports and proactive recommendations for rightsizing and resource
efficiency. Produce monthly KPI reports and quarterly operations and control
attestation packs for client stakeholders. Client Engagement Serve as the
primary technical point of contact for client IT teams, owning the technical
relationship day-to-day. Participate in client governance reviews and service
meetings, translating technical findings into clear, accessible reporting.
Communicate proactively on incidents, changes, and emerging risks, maintaining a
high standard of client-facing professionalism. Required Skills & Experience 6
to 10 years of experience in cloud infrastructure engineering or administration,
including at least 4 years of hands-on Azure engineering experience. Strong
experience in managed services, outsourced delivery, or other operationally
mature multi-environment support models is preferred. Proven hands-on experience
across core Azure services, including virtual machines, networking, Azure
Monitor, Log Analytics, backup, governance, and identity controls relevant to
infrastructure operations. Experience supporting platform services such as App
Services and AKS is valuable, but the role is primarily focused on managed Azure
infrastructure and core platform operations. Solid experience with
infrastructure as code — Terraform preferred; ARM/Bicep also considered. Working
knowledge of Microsoft Defender for Cloud and Azure security tooling;
familiarity with Microsoft Sentinel an advantage. Strong understanding of Entra
ID, RBAC, and Privileged Identity Management in the context of Azure
infrastructure governance. Experience with Conditional Access is helpful where
relevant to infrastructure access controls. Experience with Azure Backup,
Recovery Services vaults, and disaster recovery planning. Demonstrated
experience with Azure Cost Management, resource optimization, and FinOps
practices. Proven ability to produce and maintain technical documentation,
runbooks, and governance reports to a professional standard. Experience working
directly with client technical teams in a managed services or outsourced
delivery context. Strong written and verbal communication skills in English,
with the ability to present technical concepts clearly to non-technical
stakeholders. Comfortable working autonomously with limited day-to-day
oversight; strong judgment on escalation and prioritization. Preferred / Nice to
Have Microsoft Certified: Azure Administrator Associate (AZ-104). Microsoft
Certified: Azure Solutions Architect Expert (AZ-305). HashiCorp Terraform
Associate is a plus. Experience working across multiple client environments
simultaneously. Exposure to financial services or regulated industry
environments. Familiarity with ITIL or similar service management frameworks.
Working Arrangements This role is based in India and operates primarily during
UK business hours. Flexibility to cover a mixture of UK and US business hours
will be required during the initial onboarding phase. Unless explicitly
requested or approached by SS&C Technologies, Inc. or any of its affiliated
companies, the company will not accept unsolicited resumes from headhunters,
recruitment agencies, or fee-based recruitment services. Applications will be
accepted on an ongoing basis until the position is filled. SS&C Technologies is
an Equal Employment Opportunity employer and does not discriminate against any
applicant for employment or employee on the basis of race, color, religious
creed, gender, age, marital status, sexual orientation, national origin,
disability, veteran status or any other classification protected by applicable
discrimination laws. As a leading financial services and healthcare technology
company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has
27,000+ employees in 35 countries. Some 20,000 financial services and healthcare
organizations, from the world's largest companies to small and mid-market firms,
rely on SS&C for expertise, scale, and technology.