Lead Enterprise Architect (Salesforce Architect)

Job Description We are seeking a highly experienced and versatile Salesforce Architect who can function as both a Solution Architect and Technical Architect. This role involves working closely with various business units to understand their unique processes and requirements, then designing, architecting, and overseeing the implementation of scalable and robust Salesforce solutions implementations as part of the Salesforce Centre of Excellence center. The ideal candidate will bridge the gap between business needs and technical implementation, ensuring that Salesforce becomes an enabler of business transformation and efficiency. Key Responsibilities Engage with cross-functional business stakeholders to gather and analyze requirements, understand business processes, and identify Salesforce-driven solutions. Design end-to-end Salesforce solutions that are scalable, secure, and aligned with enterprise architecture and governance frameworks. Act as the technical lead and solution owner for Salesforce implementations and enhancements across Sales Cloud, Service Cloud, CPQ, Experience Cloud, and other Salesforce products. Lead the architectural design of custom solutions using Apex, Lightning Components, APIs, and integrations with external systems. Translate business requirements into well-architected solutions that best leverage the Salesforce platform and ecosystem. Provide technical leadership and mentorship to developers and administrators. Conduct architecture reviews, code reviews, and collaborate with software/systems personnel in application testing to ensure best practices and high-quality delivery. Conduct internal audits to measure and assure adherence to established standards for: Software development, Application integration, Information system performance, Development and communication to stakeholders with corresponding documentation of activity performed Collaborate with enterprise architects and IT leadership to align Salesforce strategy with overall IT strategy. Maintain a roadmap for Salesforce platform usage across the organization, considering new features and releases. Manage and lead technical workshops, demos, and presentations for business and technical stakeholders. Required Qualifications Bachelor's degree or equivalent experience in Information Technology, Information Systems, or related field. 8+ years of experience in Salesforce platform architecture, design, implementation and solution optimization. Proven experience working in both Solution and Technical Architect roles within Salesforce projects. Deep knowledge of Salesforce cloud (Sales, Service, CPQ, Experience) based solutions, AppExchange ecosystems and Enterprise IT architecture. Hands-on experience with Apex, Lightning Web Components, Visualforce, SOQL/SOSL, Flows and Salesforce APIs (REST/SOAP). Experience with data modeling, integration design, data migration and performance tuning. Good knowledge of Salesforce security models, role-based access control and standard methodologies for data governance and management. Strong understanding of enterprise integration patterns and middleware. Salesforce Architect certifications (e.g., Application Architect, System Architect, Technical Architect) strongly preferred. Excellent communication skills with the ability to convey technical solutions to business stakeholders. Preferred Skills Experience with Agile/Scrum methodologies and tools such as Jira. Familiarity with DevOps practices and tools like Copado, Gearset, or Salesforce DX for continuous integration and delivery. About Us Wolters Kluwer is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Wolters Kluwer combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities and requirements. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.