Lead - HR Operations and Systems Management

About UNSW Bengaluru

The University of New South Wales (UNSW Sydney) is a global top-ranked university, placed among the Top 20 universities worldwide (QS World University Rankings 2026) and ranked #1 in Australia for employment outcomes .

Committed to Progress for All and delivering global impact, UNSW brings its world-class education to India through UNSW Bengaluru , located in Karnataka’s innovation and technology capital. The campus offers students a globally recognised Australian degree experience with strong industry exposure and a focus on career success.

UNSW Bengaluru strengthens UNSW’s engagement with India through strategic partnerships with government, industry, and academia, driving collaboration in key areas such as renewable energy, health, transport, and education. It also builds on a global alumni network of hundreds of thousands, enabling students and researchers to co-create solutions for a better future

Job Description

The Lead- HR Operations and System Management (HOSM) is responsible for end-to-end HR operations and employee life cycle management including but not limited to HRIS management, employee documentation, data insight, Payroll and employee benefits, internal and external stakeholder management, compliance, audits etc.

This role supports the HR Head in delivering strategic and operational HR initiatives, ensuring robust HRIS and system administration, error free and timely record keeping, insightful workforce reporting, and continuous improvement of HR processes.

Key Responsibilities

Manages the technology, data integrity, and daily workflows that drive employee lifecycle processes.
End-to-end HRIS implementation from ground up and continuous improvement of HR systems (HRIS), ensuring data integrity, security, and efficient workflows.
Error free record keeping of complete employee database (hire to retire) and ensure continuous readiness of documents for audits.
Develop and deliver workforce analytics, dashboards, and regular reporting to support strategic HR decision-making.
Partner with HRIS vendor and IT team to resolve HR Systems issues implement new features and ensure user training.
Payroll and employee database management throughout employee lifecycle
Partner with labour compliance vendor and ensure accuracy and timely return (PF, ESI, Income Tax, PT and other labour laws) with the help of vendor
Timely completion of background verification of employees
Employee benefits management
First point of contact for all HR operations and systems related queries
Participate in internal HR audits
Active participation in other HR activities as and when needed

Skills & Qualifications

MBA/PGDM in Human Resource or BTech/BE (CS/IT/ECE/EEE)
More than 4 years of relevant work experience
Mandatory prior experience of HRIS implementation and management
Excellent communication, stakeholder management, and problem-solving skills
High level of adaptability in constant changing environments
Strong logical and analytical skill

Good To Have

Experience in talent acquisition and usage of job portals (such as Naukri, LinkedIn, Indeed etc.)
Experience in Employee Life Cycle Management
HR Analytics, dashboards and advance excel

Key Relationships

HR Head and HR team for better collaboration and holistic employee experience
Employees (Academic and professional services for specific needs)
Regulatory Bodies – including labour laws, UGC and accreditation agencies for compliance and quality assurance.
Vendors for HR system and compliance