Mgr Business Systems Analyst -Microsoft Dynamics 365 (Finance and/or SCM)

Key Responsibilities
Own the D365 functional and technical roadmap aligned to business priorities and
peak-season readiness
Lead and develop a team of Business Systems Analysts / Technical Analysts
Partner with Finance, Supply Chain, and Operations to translate business needs
into scalable system solutions
Drive AI-led transformation initiatives
Govern process design, configuration, and customizations to protect platform
stability and upgradeability
Oversee UAT, releases, and production support, ensuring minimal disruption
during high-volume periods
Drive functional stability and incident resolution, including root cause
analysis for recurring issues
Ensure financial and operational controls, audit readiness, and data integrity
Manage system integrators and vendors, ensuring quality and accountability

Skills, Tools & Experience
8–12+ years of ERP functional and technical experience, with strong hands-on
expertise in Microsoft Dynamics 365 (Finance and/or SCM)
Proven experience leading functional and technical teams in retail, eCommerce,
or high-transaction environments
Strong understanding of end-to-end business processes (O2C, P2P, Inventory,
Finance)
Working knowledge of D365 integrations, reporting (Power BI or any other), and
data reconciliation
Led automations leveraging power automate and implemented user apps using power
apps
Demonstrates great Leadership qualities
Ability to balance speed, scalability, and controls with a product-oriented
mindset
Detail-oriented with exceptional project management and process optimisations
skills 
Exceptional verbal and non-verbal communications skills 
Exceptional ability to prioritise, respond quickly, troubleshoot and resolve
issues in a methodical and effective manner 
Exceptional ability to work effectively in both an independent and team
environment co-operating across multiple functions 
Exceptional ability to thrive in a fast paced and dynamic environment 

Fanatics is building a leading global digital sports platform. We ignite the
passions of global sports fans and maximize the presence and reach for our
hundreds of sports partners globally by offering products and services across
Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming,
allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform,
sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear
products, headwear, and hardgoods; collect physical and digital trading cards,
sports memorabilia, and other digital assets; and bet as the company builds its
Sportsbook and iGaming platform. Fanatics has an established database of over
100 million global sports fans; a global partner network with approximately 900
sports properties, including major national and international professional
sports leagues, players associations, teams, colleges, college conferences and
retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and
over 2,000 retail locations, including its Lids retail stores. Our more than
22,000 employees are committed to relentlessly enhancing the fan experience and
delighting sports fans globally. 

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed
fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods.
It operates a vertically-integrated platform of digital and physical
capabilities for leading sports leagues, teams, colleges, and associations
globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical
apparel partnerships worldwide, including comprehensive partnerships with
leading leagues, teams, colleges, and sports organizations across the
world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football
League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain,
Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame,
University of Alabama, and University of Texas; the International Olympic
Committee (IOC), England Rugby, and the Union of European Football Associations
(UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we
do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset