Operations Manager

Designation: Associate - Operations and Invoice Management
Location: Lower Parel, Mumbai, Maharashtra

About the Role
We are seeking a highly detail-oriented and process-driven Operations & Invoice Management Executive to support the operational and financial workflows of our Creative Team.
Given the scale and pace at which our team operates with multiple vendors, shoots, and production requirements simultaneously, this position requires a strong sense of ownership, accuracy, accountability, and operational discipline.
The ideal candidate should be comfortable managing large volumes of data, maintaining structured trackers, coordinating across teams, and ensuring that all financial and operational records are updated accurately and on time.

Key Responsibilities
Invoice & Financial Operations
Manage end-to-end invoice processing, tracking, and documentation for the Creative Team
Maintain accurate records of vendor invoices, payment statuses, approvals, and supporting documents
Verify invoices against approved estimates, deliverables, and production requirements
Coordinate with internal finance stakeholders and external vendors to resolve discrepancies or missing documentation
Ensure timely submission and follow-up of invoices to support smooth payment cycles
Maintain organized financial trackers and operational records with high accuracy

Data Management & Reporting
Manage high-volume backend data entry and operational tracking related to shoots and content production
Maintain accurate SKU-level data and tagging, including model allocation, shoot categorization etc.
Organize and update trackers related to products, models, shoot outputs, budgets, and timelines
Generate and maintain reports for internal tracking and operational visibility

Skills & Qualifications
Strong attention to detail and exceptional organizational abilities
High level of ownership, accountability, and reliability
Ability to manage and maintain accuracy across large datasets and multiple trackers
Strong coordination and follow-up skills
Proficiency in Microsoft Excel and/or Google Sheets is mandatory
Ability to work efficiently in a fast-paced, high-volume environment
Prior experience in operations, finance coordination, invoicing, production coordination, or backend management will be preferred.

Ideal Candidate
Someone who thrives on structure, accuracy, and process management. The ideal candidate is dependable, proactive, and capable of bringing operational discipline to a fast-moving creative ecosystem.

About Us:
The Souled Store is a homegrown youth casual-wear brand started in 2013. We are one of India’s largest online merchandising platforms with licenses like Disney, Warner Bros; WWE, IPL, Viacom18 to name a few. Apart from selling products with themed designs such as superheroes, movies, TV shows, and cartoons, the brand also is at the forefront of the latest youth style and fashion trends. In addition to core men and women wear apparel categories, we have also expanded to new categories and introduced new product lines like activewear, supima products, innerwear, personal care products like perfumes etc. We have also launched footwear and kidswear recently. Although we are primarily an online brand, we’ve expanded in the offline retail space as well and have stores pan India. The Souled Store was born out of the idea of loving what you do, from the soul. We believe that people do their best work when they love what they do. There are too many Monday mornings and you can’t go dreading every single one of them. Over the years, we have built a strong team of like minded people that work smart, own their work, and think like leaders. If you identify with what we do and are interested in being a part of an aggressively growing brand, we would love to have you on Board!