Packaging Ops Analyst

Core Technical Skills for macOS Application Packaging Packaging Tools & Technologies Jamf Composer – for creating and customizing macOS packages (.pkg) Packages (WhiteBox) – GUI-based tool for building installer packages Munki – open-source tool for managing software installs on macOS AutoPkg – automates the creation and testing of macOS packages Apple Installer Command Line Tools – like pkgbuild and productbuild macOS System Knowledge Deep understanding of macOS file system structure Familiarity with System Integrity Protection (SIP) and Gatekeeper Knowledge of macOS security frameworks and code signing Scripting & Automation Shell scripting (Bash, Zsh) – for pre/post-install scripts Python – often used with AutoPkg and Munki workflows AppleScript – for automating macOS-specific tasks Swift (optional) – for more advanced macOS automation Deployment & Configuration Intune/ Jamf Pro – for enterprise-level deployment and device management MDM (Mobile Device Management) – understanding of macOS MDM protocols Configuration Profiles – creating and managing . mobileconfig files Proficiency with Console logs, Activity Monitor, and Terminal Ability to debug installation failures, permission issues, and dependency conflicts Experience with virtual macOS environments (e.g., VMware Fusion, Parallels) Collaboration with IT, developers, and security teams Documentation and version control (Git is a plus) Adaptability to new macOS releases and changing APIs Core Technical Skills for Windows Application Packaging MSI and App-V Packaging: Proficiency in creating and customizing Windows Installer (MSI) and Microsoft Application Virtualization (App-V) packages. Scripting Languages: Strong knowledge of PowerShell, VBScript, and Batch scripting for automation and customization. Packaging Tools: Experience with tools like Admin Studio, Wise Package Studio, InstallShield, or Flexera. Software Deployment: Familiarity with deployment platforms like SCCM (System Center Configuration Manager), or Intune. Operating System Knowledge: Deep understanding of Windows OS architecture, registry, file systems, and user profiles. Analytical & Troubleshooting Skills Soft Skills Communication: Clear interaction with stakeholders, end-users, and cross functional teams. Time Management: Handling multiple packaging requests with prioritization and efficiency. Adaptability: Staying current with evolving technologies and adapting to new environments or tools. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.