Pega Architect - LSA

Credera, trading as Areteans Technology is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, and AI and technology expertise to deliver valuable customer experience and accelerated growth across a broad range of industries worldwide. Our one-of-a-kind global boutique approach means we provide our clients with tailored solutions unique to their organization that can scale due to our extensive footprint. As a values-led organization, our mission is to make an extraordinary impact on our clients, our people, and our community. We believe it is this approach that has allowed us to work with and transform the most influential brands and organizations in the world, from strategy through to execution.

More information is available at www.credera.com . We are part of the OPMG Group of Companies, a division of Omnicom Group Inc.

Job Title: Architect/Senior Architect
Job Role: Pega Architect - LSA
Work Mode: Hybrid (3 Days per week Work From Office)
Location: Hyderabad, Bangalore, Chennai, Kolkata

Job Description:

We are looking for an accomplished Pega Architect (LSA Certified) with proven expertise in architecting and developing enterprise-scale Pega applications. The role involves leading solution design, mentoring development teams, enforcing Pega best practices, and ensuring successful delivery of high-quality, scalable solutions.

Essential Technical Qualification:

Mandatory - Certified Lead System Architect (LSA) (both Part 1 & 2)
Overall 8+ years relevant Pega experience and at least 3-5 Pega projects implementation.
Pega experience across versions 8.6.6 to Pega Infinity 25.1 and above.
Proven experience in architecting and implementing end-to-end Pega solutions in large-scale enterprise environments. Strong understanding of Design concepts like Situational Layer Cake, Data Modelling, use of Common Data Model (PegaCommon Application) and Case type modelling.
Hands- on experience in setting up Authentications using SAML/OAUTH protocols. Understanding of ABAC/ RBAC concepts.
Experience in solutions development on Pega using Case type rules, flows, data models, Activities, integrations and Pega mobility.
Hands-on experience across the full software development lifecycle, including design, development, integration design and implementation and deployment within Pega environments, both using manual approach and using CI/CD tools.
Strong understanding of Case management concepts, Flows, Data pages, Connectors & Services and their Synchronous and Asynchronous execution concepts.
Debugging Skills and experience using Tracer, Clipboard, PAL, Profiler, DB Trace. Special expertise required in debugging Constellation applications using developer tools.
Knowledge of Constellation architecture and custom component development concepts in Constellation applications.
Experience in handling bulk data processing using Data Flows. Excellent understanding of Data flows, data sets, their types and usage including Kafka queues.
Knowledge on Pega Agentic Smart Dispute framework. Understanding of Card dispute processing concepts like Claims, Chargebacks, Pre-arbitration, Arbitration and Representment processes. Setting up interactions, service cases, dialogs, channels, Knowledge articles and suggested cases and intents and next best offers.
Expertise in using Pega Blueprint. Working knowledge on Pega’s Gen AI offerings like Agents, Gen AI Connect, Coach and Knowledge Buddy.
Experience working in a Constellation application. Understanding of Constellation architecture, differences with cosmos, prescribed UX advantages/disadvantages.
Experience in Data migration. Ability to setup design and implementation strategies for migrating data from legacy systems to Pega applications.
Demonstrates excellent customer interaction abilities and strong verbal and written communication skills.
Experience in working on Agile/Scrum methodologies. Knowledge of accelerated development methodologies “Blueprint delivered” and traditional methodologies like “Pega Express”
Capable of applying customer standards by reusing existing frameworks or establishing and enforcing appropriate standards in solution development. Proficient in designing and promoting reusable components as enterprise assets.

Key Responsibilities:

Lead and mentor the development team, providing technical guidance and support as required.
Responsible for architecting and designing business applications using Pega PRPC and related Pega frameworks.
Drive the design, development, testing, and deployment of scalable and maintainable solutions within the PRPC Rules environment.
Create technical designs, define enterprise class structures, and review infrastructure requirements such as data architecture definitions and data management plans.
Collaborate with the Solution Architect to deliver end-to-end Pega applications and projects.
Understand the customer’s enterprise technology landscape and position Pega effectively within the overall architecture.
Responsible for estimation and enterprise class structure design, ensuring the overall application design aligns with enterprise standards.
Demonstrated expertise in code review, optimization, and Pega application performance analysis, including performance tuning. Responsible for analyzing, identifying, and logging application enhancements and defects.
Ensure the application not only meets current business needs but is also designed to accommodate future scalability and feature enhancements.
Analyze and resolve complex design and configuration challenges to meet defined objectives.
Prepare High-Level Designs (HLDs), low-code platform solutions, and gather non-functional requirements (NFRs).
Offer technical inputs on dependencies, sequencing, and risks to assist the Project Manager in project planning and execution.

Preferred Qualification: (Optional/Good to have)
Experience in any of the Pega frameworks, Underwriting, CS, Smart Dispute, Smart Investigate, CLM/KYC etc.
Exposure to Pega Decisioning or Pega Marketing modules, with a solid grasp of their application within customer engagement and business process workflows.