Procurement Digitalization Service Manager

About Signify Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond. At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career. Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. More about the role Job Summary Acts as leader of the Digitalization Procurement Service function, overseeing day‑to‑day operations, complex system solutions, and local delivery priorities. Takes accountability for operational performance, execution of improvement initiatives, and coordination with global stakeholders across Procurement, Finance, and IT. Responsible for local people leadership, delivery of defined KPIs and projects, and translating global strategy into effective execution and continuous improvement. Key Areas of Responsibility Evaluates procurement processes to ensure alignment with company standards and regulatory requirements. Support problem solving by handling user queries. Implement necessary process changes in partnership with other experts and stakeholders. Perform data analytics to enable continuous improvement. Provide management information. Recognize improvement opportunities and act upon them. Work according to defined standards. Challenge solutions and unrewarded complexity as expert in the assigned domain (subject matter expert). Collaborate in transformation projects to provide expert support. Monitor and report relevant process performance metrics & KPI’s in accordance with the business requirements for assigned domain of expertise. Create simple and meaningful customer experience through relevant Procurement solutions and related support. Clarify impact of the new solutions and ways of working including the IT, data, people, process solutions. Facilitate learning, provide process training (competency development) and prepares end user documentation. Critical Experiences Bachelor's degree in Supply Chain Management, Business Administration, or a related field. 3-5 years of experience in procurement or supply chain management, with a focus on process evaluation and improvement. Certified Professional in Supply Management (CPSM) or equivalent certification is highly recommended. Everything we’ll do for you You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. Come join us, and together we can light up the future. We are Signify, the new company name of Philips Lighting, and we light up the world! Our purpose is to unlock the extraordinary potential of light for brighter lives and a better world. We’re committed to the continuous development of our employees, using our learning to shape the future of light and create a sustainable future. Join the undisputed leader in the lighting industry and be part of our diverse global team. #WeAreSignify #SignifyLife Privacy Notice for the Recruitment Process Concerning US based roles: Signify is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status. As an equal opportunity employer, Signify is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Pay Transparency Nondiscrimination Policy: Signify North America Corporation (“Signify”) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Signify, or (c) consistent with Signify's legal duty to furnish information.