Program Manager

Role Overview
The Project Manager will act as a strategic execution partner to the Pro Vice Chancellor (PVC), driving key academic initiatives across the University. The role focuses on translating institutional priorities into scalable processes, ensuring operational excellence, and enhancing stakeholder experience across academic functions. This is a high-visibility role operating at the intersection of strategy, operations, stakeholder management, and data-driven decision-making.

Key Responsibilities
Drive end-to-end execution of high-impact academic initiatives aligned with institutional priorities
Strengthen planning, delivery, and governance across Academic Planning, Examinations, Library, and Student Discipline
Engage and manage stakeholders including students, parents, faculty, and leadership; ensure effective communication and resolution of concerns
Coordinate across schools and central teams to ensure seamless execution of academic processes and initiatives
Establish scalable processes, SOPs, and governance frameworks aligned with quality and accreditation standards
Drive adoption of academic systems and leverage data analytics to track performance, generate insights, and support decision-making; build dashboards and reports for leadership review
Support program expansion, accreditation efforts, and continuous improvement in academic delivery and student experience
Provide operational support for school-level priorities if required

Candidate Profile
Postgraduate (MBA or equivalent preferred) with experience in strategy, operations, consulting, or academic administration
Experience in higher education or stakeholder-intensive environments is preferred
Strong program management and execution skills
Stakeholder management, including student and parent engagement
Structured problem-solving and analytical ability
Process orientation and governance mindset
Proficiency in data analysis and visualization (Advanced Excel, Power BI/Tableau or similar tools)
Ability to translate data into actionable insights and executive dashboards
Excellent communication and influencing skills

Tools & Systems (Preferred)
Advanced Excel, Power BI / Tableau, ERP/LMS platforms, and project management tools (e.g., Asana, MS Project, Jira)

Why This Role
An opportunity to work closely with senior leadership in shaping academic systems, driving institutional priorities, and enhancing stakeholder experience at scale.