Program & Transformation Lead

🚨 We're Hiring: Program & Transformation Lead 📍 Location: Hyderabad India – Hybrid 🕒 Full-Time | Permanent Position What you need to be successful 1. Transformation Strategy & Roadmap Design and execute the GBS transformation vision and multi-year roadmap aligned with enterprise and functional strategies. Identify and prioritize transformation opportunities across processes, geographies, and service lines. Build strong business cases with clear value realization (cost, productivity, service levels, risk reduction). 2. Process Excellence & Operating Model Lead end-to-end process re-engineering and standardization (Lean, Six Sigma, Design Thinking). Drive adoption of best-in-class GBS operating models (global process ownership, tiered service delivery, COEs). Establish and track KPIs, SLAs, and outcome-based performance measures. 3. Digital & Automation Enablement Identify and implement automation and digital solutions (RPA, workflow, AI/ML, analytics, self-service). Partner with IT, Digital, and external vendors to deliver scalable and secure technology-enabled solutions. Drive intelligent automation pipeline and benefits realization. 4. Change Management & Stakeholder Engagement Lead enterprise-wide change management including communication, training, and adoption management. Act as a trusted advisor to senior leaders and global stakeholders. Influence without authority across functions and regions. 5. Governance & Program Management Establish robust transformation governance, cadence, and reporting. Manage multiple transformation programs simultaneously, ensuring disciplined execution and risk mitigation. Track benefits realization and ensure post-implementation value sustainment. 6. Capability Building & Culture Build and embed a continuous improvement and transformation mindset within GBS teams. Coach and mentor process owners, transformation managers, and CI practitioners. Contribute to GBS maturity model advancement. Key Stakeholders Global Process Owners (GPOs) Function Leaders (Finance, HR, Procurement, IT, etc.) GBS Leadership & Country Heads IT, Digital, Data & Analytics Teams External Partners and Technology Vendors Required Qualifications & Experience Education Bachelor’s degree required; MBA or equivalent preferred. Experience 8–15+ years of experience in GBS, Shared Services, Consulting, or Transformation roles. Proven track record of delivering large-scale global transformations. Strong exposure to process excellence, digital transformation, and operating model redesign. Experience working across cultures and global locations. Certifications (Preferred) Lean Six Sigma Black Belt / Green Belt PMP / PRINCE2 / SAFe Change Management (Prosci, ADKAR) RPA or Digital Transformation certifications Key Skills & Competencies Technical / Functional GBS & Shared Services design Process re-engineering & optimization Automation & digital transformation Data-driven decision-making and analytics Program & portfolio management Behavioral Strategic thinking and problem-solving Strong executive communication and storytelling Stakeholder influence and collaboration High learning agility and resilience Results-oriented with a hands-on mindset Success Measures Transformation benefits realized (cost, productivity, quality). Adoption and sustainability of new processes and technologies. GBS maturity improvements and stakeholder satisfaction. Speed and effectiveness of transformation delivery. Some benefits of working with us Access to a huge array of internal and external training courses on our learning system (free) Access to self-paced language training (free) Birthday or wedding anniversary gift of INR 1500 Charity work once a year, to give back to the community Company car, phone if required for role Competitive health and wellness benefit plan Continuous professional development with numerous opportunities for growth Creche facility Employee Business Resource Groups (EBRGs) Electric car charging stations Hybrid work arrangement eg. 3 days in office Internet allowance No-meeting Fridays Parking on site (free) Relocation assistance available Staff hangout spaces, enjoy games like carrom, chess Transport by cab if working the midnight – 7am shift Well connected to public transport, only a 10 min walk to office We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you. Solenis is constantly growing. Come and grow your career with us. At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team. Designs and implements programs that supply the organization with trained executives in accordance with the organization's plans and strategies | Consults with management regarding the planning, development, implementation and evaluation of management training programs | Coordinates programs in management appraisal, counseling, promotion and placement At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation; comprehensive benefits, including medical, dental and vision insurance and a 401(k) plan; and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or in the field, consider joining our team. Solenis is proud to be an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability. Not seeing a role that best fits your career goals? Introduce yourself to our Talent Acquisition team with a brief note on how you believe you can best apply your skills and bring value to Solenis. Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.com or follow us on social media.