Project Manager

Customer / Stakeholder

Liaise with DHL customers, Solution Design,

Project Team and Project Stakeholders to align,

update and facilitate project

 Provide status update of project status to internal

stakeholder, project team and Customer

stakeholders

 Comprehend existing inventory planograph and

plan inventory planography for implementation

site in consultation with customer

 Initiate and facilitate IT kick-off meet and have it

align the same with business needs and

implementation.

 Manage the overall planning, control, status

reporting, stability and project delivery

 Develop detailed project plans, schedules,

estimates, resource plans, and status reports to

maintain customer satisfaction

 Responsible for managing the project budget and

reporting progress of the project on an ongoing

basis

 Obtain feedback from key stakeholders and

provide accurate reporting at critical milestones

and manage stakeholder relationships

 Establish Reporting structures inside the project

team, ensure team engagement and review the

performance of project team members

 Focus on ensuring delivery, process improvement,

change implementation and risk management

 Sets standards and implements policies

Process

Organizational Interfaces

 Ability to represent project management

competency and capability in the early stages of

lead and proposal development for meaningful to

small and medium size opportunities.

 Ability to deliver, or supervise staff in the delivery

of customer/partner presentations for meaningful

to small and medium size projects.

 Ability to establish productive business

relationships with all levels of customers, business

partners and vendor management.

 Internal / External customer satisfaction

Project Planning & Administration

 Definition of meaningful to small and medium size

projects to guide the most appropriate use of the

project management process in line with DHL’s

strategic direction.

 Create the overall project work plan.

 Use of project administration processes including

project initiation, status reporting, and basic

project capital / expense tracking.

 Vendor coordination and management skills in the

context of planning for overall project delivery and the ability to individually coordinate multiple

functional project groups – either in-house,

customer, or third-party.

Skills/Qualifications

 Communications / Presentation skills

 Project Management

 Organization & Planning

 Decision Making & Problem Solving

 Leadership

 Customer / Partner Orientation

 Knowledge Management

 Assertiveness

 Energizing

 Able to work in Matrix Environment

 Facilitation

 Operational Knowledge

Minimum 4-6 Years Experience Including Project Management,

Operations

Educational Qualification: BE