QA Automation Architect

Summary Professional Services at Guidewire partners directly with global P&C
insurers to deliver cloud implementations that are faster, more reliable, and
measurably valuable, using our industry‑leading InsuranceSuite and Guidewire
Cloud platform. We are transforming service execution with AI, automation, and
repeatable delivery methods to cut implementation effort and time, accelerate
cloud adoption, and ensure every customer is successful and referenceable.
You’ll join a collaborative, hands‑on team that values curiosity, continuous
improvement, and strong engineering rigor. As a QA Automation Architect, you
will own the end‑to‑end test automation strategy for complex Guidewire
implementations, using tools like Selenium and Playwright to build scalable
frameworks across web and cloud environments. You’ll be the technical go‑to
person for automation within Professional Services, mentoring teams, setting
standards, and embedding AI‑assisted testing practices that reduce effort and
defects. This role is central to our FY26 PS priorities of halving
implementation effort, shortening timelines by 30%, and industrializing
AI‑powered services across Guidewire‑ and partner‑led projects, directly
contributing to Guidewire’s mission to transform how the world’s P&C insurers do
business. Job Description What you’ll do Architect and own scalable,
maintainable test automation frameworks (e.g., Selenium, Playwright) for
Guidewire PolicyCenter, ClaimCenter, BillingCenter, and related digital
components, aligned with cloud and browser‑based delivery best practices. Design
and implement automation strategies that significantly reduce manual testing
effort and cycle time for Professional Services projects, directly supporting
the goal to cut implementation effort by 50% and time by 30%. Partner with
Professional Services engagement leaders, developers, and customer QA teams to
define test automation scope, coverage, quality gates, and non‑functional
testing strategy for Guidewire‑ and SI‑led programs. Embed robust,
CI/CD‑friendly automated test suites into our implementation methodologies so
they become reusable accelerators and repeatable offerings across customers and
regions. Introduce and scale AI‑assisted quality practices (for example,
AI‑generated test cases, intelligent regression selection, analytics‑driven
defect prevention) in line with Guidewire’s AI‑powered Professional Services
strategy. Coach and mentor Professional Services engineers and partners on
automation engineering best practices, coding standards, test data strategy, and
maintainable test design patterns to uplift quality across the portfolio.
Collaborate closely with Product Development & Operations (PDO) and other
internal teams to align automation approaches with platform capabilities, GenAI
“lifts,” and Guidewire Cloud testing standards, ensuring consistent quality from
product to implementation. At Guidewire, we foster a culture of curiosity,
innovation, and responsible use of AI—empowering our teams to continuously
leverage emerging technologies and data-driven insights to enhance productivity
and outcomes. What you’ll bring Required Demonstrated ability to embrace AI and
apply it to your current role as well as data-driven insights to drive
innovation, productivity, and continuous improvement. Extensive experience
designing and implementing UI and API test automation frameworks using tools
such as Selenium and Playwright in complex enterprise, SaaS, or cloud
environments. Proficiency in at least one modern programming language commonly
used for test automation (such as Java, JavaScript/TypeScript, or Python), with
strong understanding of object‑oriented design, reusable components, and clean
code principles. Hands‑on experience integrating automated tests into CI/CD
pipelines (for example, Git‑based workflows, build servers, containerized
execution) and working within agile or iterative delivery models. Background in
architecting automation for large, configurable applications or platforms, with
the ability to balance reusability, performance, scalability, and
maintainability. Strong collaboration and influencing skills, with experience
partnering with consulting teams, customers, and external system integrators to
drive adoption of automation standards and quality engineering practices. Track
record of using metrics (coverage, defect trends, execution time, reliability,
flakiness rates) to guide quality decisions and to continuously optimize
automation suites and test strategies. Experience working in cloud or
distributed environments and understanding of how to design resilient tests for
highly configurable, multi‑tenant systems. Preferred Experience with Guidewire
products (PolicyCenter, ClaimCenter, BillingCenter, Digital, or Guidewire Cloud)
as a QA engineer, developer, or architect. Prior Professional Services,
consulting, or customer‑facing project experience, including work on large,
multi‑vendor implementation programs where you influenced testing strategy.
Exposure to AI‑powered testing tools, model‑based testing, or intelligent test
analytics platforms. Familiarity with performance, reliability, and
non‑functional testing concepts and tools. Bachelor’s degree in Computer
Science, Engineering, or a related field, or equivalent practical experience.
Your Impact We believe in clarity and setting you up for success. In your first
months, you’ll dive into Guidewire’s platform, Professional Services delivery
methodology, and our FY26 ambition to revolutionize services execution with AI
and automation. You’ll assess existing automation assets on high‑impact
programs, then design or enhance frameworks using Selenium and Playwright that
can be rolled out across multiple implementations. Within six months, you’ll be
leading automation strategy for flagship Guidewire Cloud projects, demonstrating
measurable reductions in manual testing effort and regression cycle time, and
contributing to higher‑quality, faster go‑lives for insurers. Your work will
enable customers to adopt Guidewire Cloud with confidence, help Professional
Services and partners deliver reliably at scale, and support Guidewire’s broader
mission to transform how the world’s P&C insurers do business through secure,
AI‑enabled, cloud‑delivered software. What’s in it for you The people we employ
give their all, and in return, we offer flexibility wherever we can, such as:
Flexible work environment Health and wellness benefits Paid time off programs
including volunteer time off Market-competitive pay and incentive programs
Continual development and internal career growth opportunities All roles include
an in-person orientation to help you build connections, understand our culture,
and immerse yourself in our mission from day one. About Guidewire Guidewire is
the platform P&C insurers trust to engage, innovate, and grow efficiently. We
combine digital, core, analytics, and AI to deliver our platform as a cloud
service. More than 540+ insurers in 40 countries, from new ventures to the
largest and most complex in the world, run on Guidewire. As a partner to our
customers, we continually evolve to enable their success. We are proud of our
unparalleled implementation track record with 1600+ successful projects,
supported by the largest R&D team and partner ecosystem in the industry. Our
Marketplace provides hundreds of applications that accelerate integration,
localization, and innovation. For more information, please visit
www.guidewire.com and follow us on Twitter: @Guidewire_PandC. Guidewire
Software, Inc. is proud to be an equal opportunity and affirmative action
employer. We are committed to an inclusive workplace, and believe that a
diversity of perspectives, abilities, and cultures is a key to our success.
Qualified applicants will receive consideration without regard to race, color,
ancestry, religion, sex, national origin, citizenship, marital status, age,
sexual orientation, gender identity, gender expression, veteran status, or
disability. All offers are contingent upon passing a criminal history and other
background checks where it's applicable to the position. We’re an extraordinary
blend of hungry self-starters, intrepid explorers, brainy experts, and loyal
allies. Combine all of this, and we make a glorious success story, loaded with
down-to-earth, helpful, and passionate people, all on the journey of cloud
innovation and best in class technology. Guidewire’s an adventure—and it’s yours
for the taking. At Guidewire, we are utterly committed to customer success. We
combine digital, core, analytics, and AI to deliver our platform as a cloud
service to the P&C Insurance industry. And with the largest R&D team, services
team, and partner ecosystem in the industry, we continually evolve and innovate
to meet our customers’ needs. We put our values of Integrity, Rationality, and
Collegiality first, harboring a culture of honesty and openness that our people
never want to lose. And we each bring a little quirkiness—and a little genius—to
the table. As the landscape of our industry continues to shift, we respond with
flexibility and skill. We’re braving uncharted territory, pushing past the
conventional with our products, partners, and people.