Recruiting Coordinator

WHO ARE WE?

Postman is the world’s leading API platform, used by more than 45 million+
developers and 500,000 organizations, including 98% of the Fortune 500. Postman
is helping developers and professionals across the globe build the API-first
world by simplifying each step of the API lifecycle and streamlining
collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has offices in Boston, New
York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman
is privately held, with funding from Battery Ventures, BOND, Coatue, CRV,
Insight Partners, and Nexus Venture Partners. Learn more at postman.com or
connect with Postman on X via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel
[https://api-first-world.com/] to understand the bigger picture and our vision
at Postman.

THE OPPORTUNITY

The Recruiting Operations Coordinator is the operational backbone of Postman's
recruiting function. In this role, you will ensure that every search runs
smoothly from open to close — keeping interviews scheduled, data clean, feedback
flowing, and candidates well-informed throughout their experience. This is an
ideal role for someone early in their career who is organized, detail-oriented,
and excited to build foundational expertise in talent acquisition at a
fast-growing technology company. You will work closely with recruiters, hiring
managers, and candidates, and will play a direct role in how Postman is
perceived as an employer.

WHAT YOU'LL DO

Interview Coordination

* Own end-to-end interview scheduling across all active roles, coordinating
availability between candidates, interviewers, and hiring managers with a
high degree of accuracy and responsiveness
* Send timely confirmations, reminders, and logistical details to all interview
participants
* Manage reschedules and last-minute changes with professionalism and minimal
disruption to the process
* Proactively identify and solve scheduling or process bottlenecks,
continuously improving recruiting workflows and coordination processes

Data Integrity & ATS Hygiene

* Audit active job requisitions to ensure all required fields are complete and
accurate in the ATS — including job details, compensation bands, stage
statuses, and interviewer assignments
* Flag and resolve data gaps in collaboration with recruiters before they
affect reporting
* Ensure every closed role has a complete and accurate record before it is
archived

Feedback & Interview Completion

* Monitor interview completion rates and follow up with interviewers to ensure
feedback is submitted within expected SLAs
* Track which interviews have been recorded and flag any gaps to the relevant
recruiter
* Maintain a real-time view of where feedback is outstanding across all active
searches

Candidate Experience & Surveys

* Deliver a high-touch, candidate-first experience across every stage of the
interview process
* Coordinate the distribution of candidate experience surveys at key
touchpoints in the process
* Track response rates and flag low engagement to the recruiting team
* Compile survey results on a regular cadence and summarize key themes for
review

Employer Brand Monitoring

* Monitor Glassdoor, LinkedIn, Blind, and other relevant platforms for new
candidate and employee reviews related to the recruiting and interview
experience
* Surface notable feedback to the recruiting team on a regular basis
* Help maintain the accuracy of Postman's employer profiles across platforms

Metrics & Reporting

* Collect and organize data on completed roles, including time to fill, source,
offer acceptance, and interview-to-offer ratios
* Prepare regular metric summaries for the Head of Recruiting
* Support the team in ensuring data is ready and accurate for monthly and
quarterly reporting cycles

ABOUT YOU

You are someone who takes genuine pride in keeping things running well. You
notice when something is missing before anyone else does, and you follow through
without needing to be reminded. You are comfortable working across multiple
workstreams simultaneously and can shift priorities calmly when something urgent
comes up.

What we're looking for:

* Bachelor's degree in any discipline; coursework or internship experience in
HR, business, communications, or operations is a plus but not required
* 0–1 years of professional experience; strong internship or project-based
experience is equally valued
* Exceptional attention to detail — you catch the things others miss
* Strong written communication skills; you can write a clear, professional
message to a candidate or a senior hiring manager with equal ease
* Comfort with tools like Google Workspace, spreadsheets, and calendar
management; experience with an ATS (Greenhouse, Lever, Workday) is a bonus
* A collaborative, low-ego working style — you understand that your work makes
everyone around you more effective
* Curiosity about how recruiting works as a function and interest in growing
within talent acquisition or HR operations over time
* Thrive in a fast-paced, high-growth environment while managing multiple
priorities with strong ownership and attention to detail

WHAT ELSE?

In addition to Postman's pay-on-performance philosophy, and a flexible schedule
working with a fun, collaborative team, Postman offers a comprehensive set of
benefits, including full medical coverage, flexible PTO, wellness reimbursement,
and a monthly lunch stipend. Along with that, our wellness programs will help
you stay in the best of your physical and mental health. Our frequent and
fascinating team-building events will keep you connected, while our
donation-matching program can support the causes you care about. We’re building
a long-term company with an inclusive culture where everyone can be the best
version of themselves. 

At Postman we value in person collaboration. We are in office 5 days a week for
all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, Tokyo
and London. For roles based in Bangalore, employees currently work in the office
three days a week and will transition to five days per week by the end of the
year. We were thoughtful in our approach which is based on collaboration and
grounded in feedback from our workforce, leadership team, and peers. The
benefits of our in office model will be shared knowledge, brainstorming
sessions, communication, and building trust in-person that cannot be replicated
via zoom.

OUR VALUES

At Postman, we create with the same curiosity that we see in our users. We value
transparency and honest communication about not only successes, but also
failures. In our work, we focus on specific goals that add up to a larger
vision. Our inclusive work culture ensures that everyone is valued equally as
important pieces of our final product. We are dedicated to delivering the best
products we can.

EQUAL OPPORTUNITY

Postman is an Equal Employment Opportunity and Affirmative Action Employer.
Qualified applicants will receive consideration for employment without regard to
race, color, religion, sex, sexual orientation, gender perception or identity,
national origin, age, marital status, protected veteran status, or disability
status. Headhunters and recruitment agencies may not submit resumes/CVs through
this website or directly to managers. Postman does not accept unsolicited
headhunter and agency resumes. Postman will not pay fees to any third-party
agency or company that does not have a signed agreement with Postman.